Store Incharge (Tronica city)

As a Store In-charge, you will be responsible for overseeing the overall management and operation of the store. This includes various key areas such as inventory control, staff management, customer service, and ensuring the store achieves its sales targets. Your role will involve coordinating daily operations, managing a team of staff members, maintaining accurate inventory records, handling customer inquiries and complaints, and liaising with suppliers. Your primary responsibilities will include: - Inventory Management: Ensuring accurate stock records are maintained, receiving and inspecting incoming materials, issuing materials to production or departments, conducting regular stock verification and reconciliation, organizing materials effectively, managing inventory levels, and coordinating with suppliers for timely replenishment. - Staff Management: Supervising and scheduling store staff, providing guidance and mentorship to team members, conducting performance evaluations, addressing staff conflicts, and fostering a positive work environment. - Customer Service: Handling customer complaints and queries in a professional manner, ensuring a positive customer experience, and implementing strategies to enhance customer satisfaction. - Sales and Operations: Monitoring sales performance, implementing strategies to achieve sales targets, ensuring store compliance with health and safety regulations, managing cash handling and reconciliations, and collaborating with other departments such as marketing and supply chain. - Other Responsibilities: Maintaining store standards by ensuring a clean and organized environment, preparing reports on sales, inventory, and staff performance, implementing promotional activities and campaigns, and identifying and implementing process improvements. Overall, your role as a Store In-charge will be crucial in ensuring the smooth and efficient functioning of the store while focusing on inventory management, staff supervision, customer service, sales targets, and operational excellence.,