Store In-charge

We are hiring a Store Manager with a strong background in the FMCG grocery and food retail sector. The ideal candidate will oversee overall store operations, ensure efficient stock and team management, maintain high retail standards, and drive sales performance.

Key Responsibilities:

• Manage day-to-day store operations to ensure smooth functioning and high customer satisfaction.
• Supervise and maintain optimal inventory levels of all FMCG products.
• Ensure timely replenishment and correct shelf stocking of products.
• Implement and monitor FIFO (First In, First Out) procedures to minimize wastage and manage expiry-sensitive items.
• Ensure racks, shelves, and displays follow planogram and merchandising standards.
• Analyze product movement and assist in planning purchases based on sales trends (fast- and slow-moving items).
• Lead the store team to meet and exceed daily and monthly sales targets.
• Address and resolve customer inquiries and complaints effectively, ensuring a positive shopping experience.
• Ensure store hygiene, cleanliness, and safety protocols are strictly followed.
• Execute and clearly display all in-store promotions, discounts, and offers.
• Provide regular feedback to management on customer preferences, market trends, and competitor activities.
• Manage store staff: schedule shifts, delegate tasks, and conduct regular performance reviews.

Key Skills & Requirements:

• 1–5 years of experience managing FMCG retail stores (preferably grocery and food departments).
• Strong knowledge of stock control, inventory systems, and retail operations.
• Familiarity with FMCG product categories like packaged foods, beverages, dairy, etc.
• Leadership ability to supervise, train, and motivate a retail team.
• Customer-focused mindset with excellent service and complaint resolution skills.
• Practical experience with FIFO, expiry control, merchandising, and store upkeep.
• Effective communication, problem-solving, and organizational skills.
• Proficiency in POS systems and basic Microsoft Office tools.
• Immediate joiner preferred.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person