Storage L2 Tech Engineer

4 - 9 years

5 - 12 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Were Hiring: Storage L2 Tech Engineer

Storage L2 Technical Engineer

Must Have Skills

  • Strong fundamentals in

    Storage & SAN

  • Expertise in

    Fiber Channel

    and

    iSCSI

  • Experience with

    HP Storage (Online & Nearline)

  • Knowledge of at least

    one operating system

Experience Required (4–5 Years)

  • Hands-on support for HP Enterprise Backup/Nearline products
    (MSL, ESL, ESL-E, VLS, D2D Gen2, B6200, etc.)
  • Troubleshooting complex issues involving

    Switch, SAN, or Library components

  • 1–2 years of

    Field Support

    preferred
  • Experience in

    RAID, SAN, NAS

  • Supporting at least

    2 OS in a clustered SAN environment

  • Proficient with

    HP L&TT Tools

    , Firmware upgrades, CV-TL, CV-VLS
  • Experience with tape drive technologies:

    DLT, SDLT, LTO1–LTO5

  • Knowledge of EVA, MSA, NAS, XP Storage, Blade, Virtual Connect, ProLiant Servers
  • Understanding of

    networking concepts

    and

    iSCSI protocol

Responsibilities

  • Provide

    remote hardware & software support

  • Troubleshoot and resolve incidents via phone/email
  • Work closely with Onsite Engineers, Escalation Teams & Account Managers
  • Perform root-cause analysis and ensure timely resolution within SLAs
  • Maintain high-quality documentation and communication
  • Collaborate with cross-functional teams (L2, L3, Labs, Call Management, etc.)
  • Conduct Post Incident Reviews when required

Education & Certification

  • B.E/B.Tech or Master’s in a Technical discipline
  • Mandatory:

    A+ and Server+

  • Preferred:

    MCSE, CCNA

    or similar certifications

Interested candidates can share their CV at:

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