Storage (Cloud Storage, Filestore)

SN

Required Information

Details

Role-Storage TSR (Technical Support Representative)

Required Technical Skill Set-L2 Storage, L1-L2 Cloud Storage / Filestore, L1-L2 Cloud Ops

Desired Experience Range-3 to 7 years

Location of Requirement-Chennai, Gandhinagar,Bangalore

Desired Competencies (Technical/Behavioral Competency)

Must-Have

(Ideally should be at least 3 years of hands-on with Infra Storage)

• Experience and proven exposure with SAN, NAS, and DAS systems, and cloud storage solutions

• Experience in managing, securing, and optimizing an organization's data within cloud-based storage platforms like Google Cloud, AWS, Azure

• Should have managed roles on the Google Cloud Filestore service and maintained the scalable, managed cloud file storage system

• Regularly updating and maintaining the system to ensure optimal performance and security
• Exposure in configuring and managing network devices and services
• Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps

• Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related

• Providing technical assistance to users, both internal and external, through various channels

• Communicating technical information clearly and concisely to users and stakeholders

• Setting up and tearing down cloud resources (servers, storage, networks) as needed
• Ensuring consistent and secure configurations across the cloud environment

• Support with 24x7 operations (Rotational Shifts)

• English language (verbal and written) Proficiency is must

Good-to-Have

• Minimum of 5+ years’ experience in Data Storage Solutions

• Infrastructure Certifications related to Storage and file management systems

• Cloud Certifications related to GCP ACE