State Head

Key Responsibilities:

Seller Onboarding & Activation

• Identify and reach out to relevant steel sellers (TMT, structural steel, pipes, etc.) in

the Chennai region.

• Guide new sellers through the onboarding process and ensure all necessary

documentation is collected.

• Train sellers on how to use the Hashtagsteel platform to list and manage their

products.

Catalogue & Pricing Management

• Ensure sellers upload complete and accurate product catalogs with correct

specifications and brand details.

• Work with sellers to keep their pricing updated regularly on the platform.

• Verify that stock availability and delivery timelines are reflected correctly.

Seller Relationship Management

• Build strong working relationships with sellers to maintain trust and long-term

engagement.

• Act as the main point of contact for seller queries, escalations, or platform support.

• Encourage sellers to provide better service levels and adopt platform-driven

processes.

Platform Compliance & Data Accuracy

• Monitor seller performance and flag issues like pricing errors, outdated products, or

fulfillment delays.

• Ensure sellers comply with Hashtagsteel standards for quality, service, and

response time.

• Coordinate with internal teams to resolve listing or transaction issues quickly.

Qualifications:

• Graduate/MBA with 10 plus years of experience in B2B sales, supply/vendor

management, or steel trade.

• In-depth knowledge of Chennais steel market and supplier landscape.

• Excellent communication, negotiation, and relationship-building skills.

• Tech-savvy; comfortable using dashboards, CRM systems, and mobile apps.

• Willingness to travel locally for market visits and seller meetings.

Preferred:

• Experience in the steel, construction materials, or manufacturing sector.

• Exposure to digital commerce platforms or tech-driven B2B ecosystems.