Staff Business System Analyst

8 - 13 years

4 - 8 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Change & Release Management:

  • Manage and coordinate the complete release lifecycle including planning, scheduling, and deployment of application updates and patches
  • Maintain release schedules aligned with development, QA, and business timelines
  • Use ServiceNow to manage and track all change and release-related activities, ensuring proper documentation and approvals
  • Ensure that all release events (quarterly/weekly) are accurately tracked within ServiceNow
  • Monitor release progress and update stakeholders on status, risks, and issues
  • Work with stakeholders to identify risks and implement mitigation strategies

Release Coordination and Cutover Planning:

  • Coordinate release activities across SAP modules ensuring readiness and alignment with business requirements
  • Develop and manage detailed cutover plans for major SAP releases including task sequencing, resource assignment, and risk planning
  • Facilitate execution of cutover plans and ensure stakeholder engagement throughout the process
  • Support post-release validation and early life support
  • Collaborate across business, IT, and vendor teams to ensure successful release rollouts

Requirements:

Experience:

  • 8+ years of experience in business analysis, SAP systems support, or IT release/change management
  • Experience with SAP release and test management processes in complex enterprise environments
  • Strong understanding of SAP transport management (especially using Rev-Trac)
  • Hands-on experience using ServiceNow for change, incident, and release management
  • Familiarity with SAP ERP and SAP S/4HANA modules
  • Experience working with Atlassian tools including Jira and Confluence
  • Proficiency with Office 365, especially Microsoft Project

Skills:

  • Expertise in managing SAP transports and releases using Rev-Trac
  • Proficient in ServiceNow Change Management, Release Management, and Defect Tracking
  • Strong collaboration and communication skills across cross-functional teams
  • Problem-solving and analytical thinking to resolve release-related issues
  • Strong organizational skills with the ability to manage multiple priorities

Education:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
  • Relevant certifications such as SAP Certified Application Associate, ISTQB, or ITIL are preferred

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