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SRE / Senior Consultant Specialist

SRE / Senior Consultant Specialist

Hsbc

9 - 10 years

14 - 15 Lacs

Pune

Posted:21 hours ago| Platform:

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Skills Required

RCA Automation Service level Linux Access management Incident management ITIL process Financial services Monitoring Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Some careers shine brighter than others.

If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking an experienced professional to join our team in the role of senior consultant specialist.

In this role you will:

Analyze incident and change data to identify patterns, root causes, and systemic risks.
Define and track service health metrics (MTTR, failure rates, change success, etc. ).
Partner with product and support teams to implement reliability improvements.
Accountability for the control and compliance of the engineering process.
Promote innovation and adoption of cutting-edge specialist technologies and practices with the domain.
Build and maintain dashboards and reporting to support visibility and accountability.
Support automation and tooling initiatives to reduce toil and improve response times.
Contribute to readiness assessments for releases and major infrastructure events.
Collaborate across global teams to ensure service resilience is embedded in ways of working

Requirements

To be successful in this role you should meet the following requirements:

Platform Reliability & Operations
Maintain and support mission-critical digital security platforms across AWS Cloud (EKS, EC2, CloudFront) and hybrid environments.
Incident Management & Problem Resolution
Lead incident response, blameless postmortems, and drive root cause analysis (RCA)
Security & Compliance
Work closely with security teams to implement and maintain identity and access management solutions like ForgeRock and Transmit.
SRE Best Practices & Reliability Engineering
Define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs).
Experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
Strong hands-on experience with Cloud Platform AWS (EKS, EC2, CloudFront, S3, Lambda, RDS) and Linux, Shell/Python scripting CI/CD Kubernetes Docker,
Monitoring tools (Splunk & AppDynamics), hands-on ITIL Process
Infrastructure as Code (Terraform, Cloud Formation)
ForgeRock, Transmit Security (preferred). Strong understanding of networking, security principles, and identity management. Experience with monitoring/logging (Splunk, AppDynamics, CloudWatch, Grafana, ELK). Expertise in automation and scripting (Python, Shell, or equivalent). Solid understanding of SRE concepts:
SLI/SLO/SLA Error budgets

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Hsbc

Financial Services

London

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SRE / Senior Consultant Specialist