Sr. Specialist - SAP Server Management (Linux, Windows)

Role Overview: As a Technology Services Consultant at SAP, you will be responsible for engaging in technical and architectural discussions with customers, developing solution roadmaps, and providing expertise in SAP support methodologies. You will play a pivotal role in supporting customers with technical queries and requirements, ensuring high-quality operations, and collaborating with various stakeholders to drive customer success. Key Responsibilities: - Analyzing and implementing SAP support methodologies. - Providing expertise in SAP S/4HANA architecture, conversion strategies, migration paths, methodologies, and tools. - Supporting customers with technical queries and requirements within the SAP Enterprise Cloud Services engagement scope. - Understanding Hyperscaler/Cloud architectures, including networking and virtual technologies. - Taking ownership of operational tasks, managing escalations, and driving process improvements. - Managing technical system landscapes to ensure high-quality, stable operations. - Identifying key issues, defining actionable plans, and leading resolution efforts. - Supporting customer satisfaction initiatives and handling commercial change requests. - Collaborating with SAP stakeholders to ensure customer success. Qualifications Required: - At least 8+ years of experience in SAP Technical Administration, preferably in server management (Linux, Windows). - Comprehensive knowledge and hands-on experience in the administration and operations of SAP solutions. - Strong understanding of S/4HANA architectures, migration paths, and related tools. - Solid expertise in SAP HANA and its technical architecture, implementation, and change management. - Proven ability in technical planning, configuration, and implementation across multiple SAP and non-SAP technologies. - Skilled in coordinating delivery and projects as a team lead in a diverse environment. - Demonstrated ability to work effectively as part of a dynamic, distributed, and virtual team. - Excellent focus on customer needs with strong networking, relationship-building, and decision-making abilities. - Results-driven approach to achieving objectives and delivering value to customers. - Excellent verbal and written communication skills in English; proficiency in German is an added advantage. Additional Company Details: SAP Enterprise Cloud Services (ECS) is SAP's private cloud managed services provider that is experiencing accelerated growth and enabling customers to start their cloud journey. The ECS Delivery Productization team is looking for motivated and skilled technical project leads to drive service request improvements and optimize service execution quality through standardization and automation. Please note that successful candidates may be required to undergo a background verification with an external vendor. (Note: The information provided is based on the job description provided by SAP.),