Sr Software Development Engineer

Key Responsibilities:

• Provide robust support for the NGINX open-source community by monitoring, analyzing, and troubleshooting incoming issues, reviewing pull requests under the guidance of maintainers, and activelyparticipatingin Discussions.

• Streamlinethe backlog ofexistingGitHub issues and pull requests.

• Investigate, analyze, and address reported security vulnerabilities with precision and care.

• Efficiently handle customer escalations,demonstratingtechnicalexpertise, empathy, and professionalism.

• Develop hands-on experience by working on low-to-medium complexity software patches, strengthening your skills to progressively handle more complex implementations.

• Collaborate closely with NGINX experts toacquireand apply advanced system tuning, optimization techniques, and best practices for high-performance deployments.

• Contribute to the development of automated and performance tests.

• Conduct thorough and constructive code reviews.

• Create clear and comprehensive technical documentation for internal and external stakeholders.

• Provide regular progress updates, collaborate with team members,including engineers, product managers, technical leads, andarchitectsand actively engage with the broader open-source community.

• Enhance development processes by creating automated workflows, such as style checks and AI-assisted workflows.

• Work with the Community team to address user inquiries and provide guidance via the NGINX Community Portal.

Knowledge and Skills:

• Bachelors or advanced degree in Computer Science, Software Engineering, or related field.

• Proficient hands-on programming skills withC; experience with Rust and/or Perl is a plus.

• Strong familiarity with Unix-like operating systems and widely used development toolchains.

• In-depth knowledge of networking (including cloud-based networking), web protocols, proxies, and load balancing.

• Expertisein high-performance computing, event-driven programming, and fault tolerance.

• Exceptional analytical, troubleshooting, and problem-solving skills, with a strong drive to tackle challenging technical issues.

• Dedication to engineering excellence,possessinghigh self-discipline, and exceptional attention to detail.

• Strong ability to work independently,demonstratingcreativity and resourcefulness in solving problems, even in unfamiliar areas.

• Passion for continuous learning andaneagerness to embracenew technologiesand methodologies.

• Excellent teamwork skills with a natural inclination to share knowledge and collaborate effectively.

• Proven ability to work with distributed global teams across multiple time zones.

• Exceptional written and verbal communication skills, with a talent for conveying complex technical concepts to diverse audiences.

• Strong knowledge of continuous delivery, testing practices, secure software development, performance optimization, and disaster recovery strategies.

• Experience managing mission-critical, large-scale systems in production environments.

• Experience with open-source development practices and tools, paired with a deep understanding of the culture and principles of open-sourcecommunitiesis a plus.