Sr. Site Reliability Engineer

About The Role

Were looking for a curious and innovative Product Reliability Engineer to join our Middleware team at Visa. Here, youll be part of a diverse group of problem-solvers who ensure billions of transactions flow seamlessly across the worlds largest payment network.

What Youll Do

• Design for Reliability

  : Architect and implement solutions that keep Visas middleware services running with Always On availability

• Automate Everything

  : Create intelligent automation for monitoring, deployment, and incident response

• Lead Investigations

  : Use your detective skills to solve complex technical puzzles and prevent future incidents

• Drive Innovation

  : Contribute to our evolution from traditional middleware to cloud-native solutions

• Collaborate Globally

  : Work with talented engineers across the world to build, support, and deploy middleware services.

Why Youll Love It

• Real Impact

  : Your code will help process millions of transactions, enabling commerce worldwide

• Growth Opportunities

  : Regular learning sessions, mentorship programs, and exposure to cutting-edge technology

• Work-Life Integration

  : Hybrid work model (2-3 days in office) with flexible scheduling

• Inclusive Culture

  : Join a team that actively promotes diverse perspectives and collaborative problem-solving

Your Experience & Skills

We encourage you to apply even if you dont meet every requirement. We value potential and enthusiasm over perfection.

Core Skills (Some combination of:)

• 3+ years of experience with modern middleware technologies. These might include (Tomcat, Apache, Springboot, SQS, JBoss, IBM MQ, IBM DataPower, Hazelcast, Flink, Connect Direct, SSL)
• Understanding of Linux/Unix systems, networking, cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and infrastructure-as-code tools (Terraform, Ansible).
• Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
• Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.

Technical Areas Youll Grow In:

• Cloud & System Architecture

  : Design scalable, resilient systems across hybrid cloud platforms (AWS, GCP, Azure)

• AI/ML Operations

  : Support and optimize ML model deployment pipelines and monitoring systems

• Observability & Performance

  : Master advanced monitoring, tracing, and performance optimization techniques

• Automation & Intelligence

  : Build smart alerting systems and automated remediation workflows

• Distributed Systems

  : Design and maintain globally distributed payment processing systems

What Makes You Thrive:

• Youre energized by solving complex problems
• You believe in automation over manual processes
• You enjoy mentoring others and sharing knowledge
• Youre comfortable with ambiguity and rapid change
• You value building reliable systems over quick fixes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

2 or more years of work experience with a Bachelor s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)