Sr. Servicenow Architect

Role:

Experience Range:

Location:

Must-Have Skills

• ServiceNow Development
• CMDB
• ITSM

Good-to-Have Skills

• ITIL Certification

Professional Summary

• 10+ years of hands-on experience in ServiceNow development and consulting.
• Strong expertise across multiple ServiceNow modules and enterprise solutions.
• Proven ability to deliver scalable, secure, and business-aligned ServiceNow implementations in Agile/Scrum environments.

Core Expertise

• ITSM

  : Incident, Problem, Change, Request Management

• ITOM

  : Discovery, Event Management, Service Mapping

• HRSD

  : Employee Center, Lifecycle Events

• Finance Operations

  : Procurement, Budgeting workflows

• GRC

  : Policy & Compliance, Risk Management, Audit

Technical Skills

• Languages & Scripting: JavaScript, GlideScript, HTML, CSS, AngularJS
• Integrations: REST / SOAP APIs
• Platforms & Tools: ServiceNow Core Platform, CMDB, Service Portal

Certifications

• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist (relevant modules)

Additional Strengths

• Strong problem-solving and analytical skills
• Excellent stakeholder communication and collaboration abilities
• Hands-on Agile/Scrum project delivery experience