Sr. Service Advisor

• Greeting customers and directing them to available mechanics.
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• auto service advisor: 4 years (Required)
• total work: 4 years (Required)

Language:

• English, Hindi (Preferred)

License/Certification:

• Car service Advisor/customer service (Preferred)

Application Deadline: 10/06/2022
Expected Start Date: 01/08/2025