Sr. Salesforce QA

What are we looking for

We are seeking a highly skilled and experienced Staff Go To Market QA Analyst to join our growing team in India. Reporting to Abhishek Bansal, this role will involve rigorous end-to-end testing, building automation frameworks, executing test plans, and documenting test results for Salesforce.com and its integrations with other platforms such as NetSuite, billing platforms like Zone Billing, Sales Cloud, Service Cloud, Communities, and Salesforce CPQ.

What will you do

• Testing: Perform manual and automated testing for Salesforce.com applications across Sales Cloud, Service Cloud, Communities, Salesforce CPQ, including integrations with other platforms like NetSuite and billing systems like Zone Billing.
• Automation: Develop, implement, and maintain automated test scripts using industry-standard testing tools and frameworks, including SFDC-specific testing tools like AccelQ.
• Test Planning: Create comprehensive test plans that cover all aspects of system functionality, integration, performance, and security.
• Execution: Execute test cases, document results, and identify, track, and resolve defects using defect tracking tools.
• Documentation: Maintain detailed documentation of test cases, test scripts, test results, and defect logs to ensure transparency and accountability.
• Collaboration: Work closely with developers, product managers, and business analysts to understand requirements, define test criteria, and ensure the highest quality standards.
• Integration Testing: Validate and verify the integration points between Salesforce and other business platforms, ensuring seamless data flow and system interoperability.
• Continuous Improvement: Advocate for and implement best practices in QA processes and procedures, continuously improving test coverage and efficiency.
• Reporting: Generate detailed reports on testing progress, defect resolution, and overall system quality.

What skills and knowledge should you bring

Education and Experience:

• Bachelor s degree in Computer Science, Information Technology, or a related field
• .5-7 years of experience in quality assurance and testing, specifically with Salesforce.com and related integrations.
• Required experience with Salesforce CPQ.

Skills and Competencies:

• Strong knowledge of Salesforce.com applications (Sales Cloud, Service Cloud, Communities) and their integrations with other platforms like NetSuite and billing systems.
• Experience in both manual and automated testing, including developing and maintaining automated test scripts.
• Proficiency with QA tools and frameworks such as Selenium, TestNG, JUnit, or similar.
• Experience with SFDC-specific testing tools like AccelQ.Solid understanding of software development lifecycle (SDLC) and QA methodologies.
• Excellent problem-solving skills, attention to detail, and commitment to quality.
• Strong written and verbal communication skills to articulate issues and facilitate resolutions.
• Familiarity with Agile/Scrum methodologies and project management tools (e.g., JIRA).
• Ability to work independently as well as collaboratively in a team environment.

Preferred Skills:

• Experience with CI/CD practices and tools (e.g., Jenkins, Git, GearSet, Copado).
• Understanding of API testing and integration testing.