Sr. Patient Services Associate (RCM)

2 - 4 years

3 - 5 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Preferred Experience: 2-4 years

Key job accountabilities:

  • Knowledge of RCM and patient services.
  • Responsible for answering patient calls. Communicate respectfully and politely with all patients.
  • Maintaining detailed and accurate call notes for all inbound and outbound calls.
  • Professionally handle all inbound calls and resolve billing statement queries.
  • Process patient payments on call and follow all PHI protocols.
  • Willing to work on other areas of RCM as required.

Required candidate profile:

  • Must be team player
  • Relevant experience in USA health care medical billing.
  • Must have excellent verbal and written English communications skills.
  • AR calling role experience will also be considered.
  • Must have knowledge of medical billing softwares.

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹500,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday
  • Night shift

Work Location: In person

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