Sr Ops Analyst- Operations Analyst- Tamil Nadu

As a Senior Ops Analyst at our innovative organization providing affordable healthcare services, you will play a crucial role in supporting production operations for scheduling coordination, monitoring, and maintaining variance operational processes in the healthcare marketplace and consumer services. Your responsibilities will include data management, operations workload management, and continuous quality and performance management. Key Responsibilities: - Drive operational enhancements to ensure the delivery of exceptional healthcare services - Empower collaborative process improvement efforts within the team - Develop and run reports, analyzing trends to support decision-making - Establish and implement project plans to meet operational goals - Facilitate collaboration and communication between different functional groups - Track and ensure operating goals are met successfully - Help streamline existing projects and management processes for efficiency Qualifications Required: - Strong operational background, ideally with experience in Azure and ADF - Skilled in building knowledge libraries, SOPs, SFTP, and data ingestion - Ability to design operational reports and manage operational processes effectively In your role, you will collaborate with Product Management and Infrastructure Services to deliver operational services that scale to meet the needs of our clients and consumers. You will be responsible for ensuring that the delivered solutions meet the required business operations SLAs and are realized within the committed time frame. Your expertise will be crucial in maintaining an effective operating service model and providing technical solutions to support our operations. Additionally, you are expected to manage by metrics, demonstrate a service-oriented attitude, and advocate for the clients and consumers we serve. This is an opportunity to take your career to the next level by contributing to the continued delivery of exceptional healthcare services.,