Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Monitor network systems, servers, and telecommunications infrastructure 24/7 Detect, diagnose, and resolve network incidents and service interruptions Escalate complex issues to Tier II/III support or relevant departments Document incidents, actions taken, and resolutions in a ticketing system Perform routine maintenance tasks, including updates and system checks Communicate with internal teams and external vendors for issue resolution Follow standard operating procedures (SOPs) and contribute to their improvement Support configuration, deployment, and maintenance of network devices Required Skills Qualifications: CCNA certification is required 1-3 years of experience in network/system monitoring or IT support Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) Experience with monitoring tools (e g , SolarWinds, Nagios, Zabbix) Strong problem-solving and analytical skills Excellent communication and documentation skills Experience in working within SLA and incident management frameworks Willingness to work in shifts, including nights, weekends, and holidays
Keysight Technologies
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