10 - 12 years
0 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry At Prime Video, we are pioneering a new generation of digital supply chain at remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!
Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are looking for the right person to be the Head of India Partner Operations. This Senior Manager role is accountable for the overall direction of the team, developing a culture of customer obsession, high performance, and high-quality partner input, leading to consistent delivery of results against organizational objectives. The Partner Operations Management (POM) team is responsible for driving a world-class partner experience through enabling partners to deliver assets of all varieties on-time, in full and at the PV quality bar. You will lead a team of POM who manage the content delivery performance of our third-party studios, content distributors and fulfillment vendors (collectively partners). You will drive long-term, strategic relationships with our partners across the globe. In this role you will be accountable for timely and cost-effective delivery of source materials from our partners in the India marketplace. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is critical. This role will work with executive-level leadership within the streaming community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, marketing, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT, engineering, Localization, Compliance, and digital operations teams. In addition to account management, the POM team conducts analysis to identify opportunities for process improvement, product development, and cost reduction. Partner Operations Managers act as the general manager for their partner base, owning the content delivery experience and success.Key job responsibilities. Manage Partner Operations for all India Prime Video business lines including SVOD (Prime Subscription) Third Party Channels, Rental/Purchase VOD (Video-on-Demand), Prime Video Direct, and MX Player AVOD (Ads Video on Demand). Develop a dynamic team with individual and team performance expectations and goals.
. Minimum 10 years of working experience, ideally in Account Management, Vendor Management, or Business Development role in a technical, e-commerce, or media-related environment.
. Proven track record of managing teams as well as hiring and developing talent. Ability to deal with ambiguity and respond flexibly to changes in a fast-paced, international environment. Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills. Advanced ability to draw insights from data and clearly communicate them (verbal/written) to stakeholders and senior executives as required . Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives. . Excellent interpersonal skills ability to form relationships and work successfully with business and technical teams across the organization. . Proven track record of delivering initiatives from conception through completion.
. Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain.
. Ability to understand customers/content providers and their behavior in order to drive new feature development . Ability to deliver on ambiguous projects with incomplete or imperfect data . A passion for digital media and entertainmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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