Sr. Manager- Mortgage Transformation || Bangalore/Hyderabad

Sr. Manager- Mortgage Transformation || Bangalore/Hyderabad

Key Responsibilities

• Lead

  end-to-end mortgage process transformation

  initiatives across origination, underwriting, closing, and servicing.
• Identify gaps in current-state processes and design

  target operating models

  leveraging automation, digitization, and best practices.
• Partner with technology, operations, and compliance teams to

  implement digital solutions

  (RPA, AI/ML, workflow automation, e-mortgage tools).
• Ensure

  regulatory adherence

  with CFPB, RESPA, TILA, and other U.S. mortgage compliance frameworks.
• Define

  KPIs and metrics

  to measure transformation impact (cost per loan, cycle time, customer NPS, delinquency management).
• Drive

  Lean Six Sigma / process re-engineering

  initiatives to improve efficiency and reduce operational risk.

Required Skills & Experience

• 12+ years

  of progressive experience in

  business transformation, process re-engineering for mortgage.

• Deep knowledge of

  U.S. mortgage lifecycle

  origination, underwriting, closing, servicing, and compliance.
• Strong expertise in

  Six Sigma Black Belt, Agile delivery, and change management frameworks

  .
• Hands-on exposure to

  digital transformation enablers

  : RPA, OCR, AI/ML, data analytics, LOS (Loan Origination Systems), and workflow platforms.

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