Sr IT Analyst

Job Description

Job purpose We are seeking a skilled and talented Sr IT Analyst to join our IT team in India. This position requires strong knowledge and experience with corporate IT systems, Google Workspace, Office 365, MDM Platforms. Duties and responsibilities Install, configure, and maintain operating systems, software applications, and security updates on end user devices Administer and support Google Workspace, user accounts, mailboxes, groups, google apps and organizational units. Configure and maintain Google Workspace security settings and policies. Administer and support Office 365 applications - Exchange, SharePoint, OneDrive & Teams Administer and support MDM platforms (Intune, Jamf) Manage user accounts, permissions, and access controls across various SaaS applications Provide technical support and troubleshooting assistance to end users experiencing issues with Teams rooms video conferencing. Monitor LAN performance and troubleshoot issues Stay up to date with the latest updates, and security enhancements released by OS systems, SaaS applications, and implement upgrades as needed. Create & maintain technical documentation, manuals, and IT Policies Qualifications Required Skills 5+ years of experience in Corporate IT System management and Administration Experience in administration and support of Google Workspace Experience with Windows OS, MAC OS, Microsoft Office Suite Experience with device management platforms such as Microsoft Intune and Jamf Proficient in administering Microsoft Teams, including user management, permissions, and integrations Familiarity with Windows Servers & Active Directory Excellent communication and interpersonal skills Strong problem-solving skills, with the ability to identify and resolve technical issues in a timely manner Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21, 000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what s next in electronics and the world.