Sr. Customer Service Executive

Job Title: Senior Customer Service Executive - International Voice Process
Location: Mumbai, MaharashtraSalary: Rupees 4,00,000 LPA (Approximately 27,000 monthly in-hand) + Upto 3,000 night shift allowanceJob Type: Full-time

Key Highlights

• Experience: Minimum 6 months of experience in an International Voice Process is required.
• Joining: Immediate joiners are highly preferred.
• Shifts: Rotational shifts with a 5-day work week.
• Offs: 2 rotational week-offs.
• Education: Both graduates and undergraduates are eligible to apply.
• Transport: Cab facilities are provided for transport.
• Location: Job location is Mumbai.

Roles and Responsibilities

• Communication: Handle customer queries professionally through international voice calls.
• Resolution: Provide timely, accurate, and effective resolutions to customer concerns.
• Quality: Deliver exceptional customer service while maintaining high call quality standards.
• Documentation: Document all customer interactions accurately in the internal system.
• Compliance: Follow company policies, process guidelines, and quality standards.
• Customer Experience: Ensure a positive customer experience through excellent verbal communication.

How to Apply
If you meet the requirements, please apply directly through Indeed or reach out to us using the contact details below:

• Email: palaksharma37751@gmail.com
• WhatsApp: 9896331159

Pay: ₹350,000.00 - ₹400,000.00 per year

Work Location: In person