Customer Support Executive – Blended Process (Voice + Chat)

2 - 3 Lacs

India

Posted:3 days ago

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Job Description

Customer Support Executive – Blended Process (Voice + Chat)

Company: Outpace Consulting
Job Location: Gurgaon, Haryana
Job Type: Full-Time
Experience: Fresher
Qualification: Graduate
Salary: Up to ₹25,000 In-Hand per Month

Job Description

Are you a fresher looking to start your career in the BPO industry?

Outpace Consulting is hiring enthusiastic and motivated fresh graduates for the Blended Support Process (Voice + Chat) in Gurgaon. This is an excellent opportunity for candidates who want to develop their communication skills, gain professional experience, and build a successful career in customer support.

We welcome candidates with a positive attitude, good English communication skills, and a willingness to learn.

Key Responsibilities

  • Handle customer queries through voice calls and chat support.
  • Provide accurate information and effective solutions to customer concerns.
  • Maintain professional communication with customers.
  • Ensure customer satisfaction through timely and efficient support.
  • Follow process guidelines and maintain service quality standards.
  • Work collaboratively with team members to achieve performance targets.

Eligibility Criteria

  • Qualification: Graduate only.
  • Experience: Freshers are welcome.
  • Communication: Good verbal and written English skills.
  • Attitude: Positive mindset and willingness to learn.
  • Flexibility: Comfortable working in rotational shifts.
  • Skills: Basic computer knowledge and customer-handling abilities.

Salary & Benefits

  • In-hand salary up to ₹25,000 per month.
  • Both-side cab facility / Travel Allowance (TA).
  • Opportunity to start a career in the BPO industry.
  • Professional learning and development opportunities.

Interview Details

Interview Location:
Outpace ConsultingC-29, 1st Floor, Sector 2, Noida

Interview Time: 10:30 AM

How to Apply?

Interested candidates can contact us on WhatsApp for further details and interview coordination.

WhatsApp Contact: 7484872290

Start Your Career with Us!

If you are a graduate looking for a fresher opportunity in customer support, apply now and take the first step toward your professional growth.

Note: Candidates must be graduates and comfortable working rotational shifts.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

Skills Required

Customer Support Blended Process Consulting BPO Support Process Good English Communication Customer Queries Chat Support Customer Satisfaction Service Quality Customer Handling Learning and Development

Job Type

Full Time

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