Voice Support Executive

Job Title: Voice Support Executive – US Fashion Retail (Fresher)

Company: Outpace Consulting
Location: Gurgaon, Haryana
Job Type: Full-Time
Experience: Fresher
Qualification: Graduate / Undergraduate

Job Description

Outpace Consulting is hiring enthusiastic and customer-focused candidates for a Voice Support process serving a US-based fashion retail company. This is an excellent opportunity for freshers looking to start their careers in the customer service industry.

Key Responsibilities

• Handle customer queries related to fashion retail products, orders, and services.
• Provide accurate information and resolve customer concerns professionally.
• Assist customers with service-related issues and general enquiries.
• Maintain clear and professional communication with customers.
• Ensure a positive customer experience and follow quality standards.
• Maintain accurate records of customer interactions, as required.

Eligibility Criteria

• Graduates and undergraduates are eligible.
• Freshers can apply; prior experience is not mandatory.
• Excellent English communication skills.
• Good listening, problem-solving, and customer-handling skills.
• Willingness to work in rotational shifts.
• Ability to work from the Gurgaon location.

Salary & Benefits

• Salary: ₹20,000 per month + incentives
• Transport: Transport Allowance (TA) / Both-way cab facility, as applicable.
• Opportunity to begin a career in an international fashion retail customer support process.

How to Apply

Interested candidates can apply through Indeed for this opportunity with Outpace Consulting.

Join us and start your career in customer support!

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person