Sr. Consultant Quality

Greetings from Infosys BPM Ltd.,

We are hiring a Sr. Consultant Quality for a Banking and Financial Services project at Bengaluru, please find the below job description for your reference and apply if interested.

Job Role: Sr. Consultant Quality

Work Location: Bengaluru (work from office)

Education Qualification: Full-time graduation / Post graduation

At least 10 years of experience in Quality and Process Improvement in Banking/Financial Services Domain.

Purpose/Essence of the role:

Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN with good awareness about RPA / Digital technologies.

Key Responsibilities: -

1. Identify improvement opportunities in Client processes:

a. Identify the opportunity areas in client processes resulting in Business value delivery

b. Analyze the requirements by demonstrating strong Domain knowledge, understanding of client business scenario, understanding constraints in implementation solutions and technology in Digital space

c. Identify opportunities to implement RPA/Tactical automation solutions

d. Drive Top-down opportunity identification workshops and bottom-up ideation initiatives for creation of high impact pipeline of process improvement opportunities Process, operations, business data analysis to identify improvement opportunities. Validation of opportunities and conversion in to the projects.

2. Mentor projects:

3. Client Management:

4. Build process excellence culture:

5. Analyze structural feedback from the Stakeholders:

6. Create Branding for Quality/Organization:

Educational Requirements and Skills

Sr Consultant: Graduate with Min 10-15 year of experience in driving process Improvement projects / initiatives

Project Management skills

Certified Six Sigma Green Belt/ Trained Black Belt / Certified Black Belt / Certified Lean Practitioner

Good knowledge Minitab / MS Excel usage

Good knowledge of minimum one Industry Domain (BFSI, F&A, S&F, S&P, HRO, Digital etc.)

Regards

Infosys BPM Talent Acquisition Team