Sr. Cloud Operations Engineer

Job Title - + + Management Level: Location:Kochi, Coimbatore, Trivandrum Must have skills:installation, configuration and management of Linux /Windows systems Good to have skills:JIRA/Confluence Job Summary As a L2 Cloud Operations Engineer, you will be operating an e-commerce solution built over on-prem and cloud infrastructure. You will be involved in maintaining and improving the clients business platforms and also will be responsible for the site reliability and platform stability. You will be expected to respond to incidents, support on problems, execute changes and be part of a project to improve or reengineer the platform. Roles and Responsibilities Continuous monitoring of the platforms performance and uptime Fast identification and resolution of incidents Resolution of service requests Managing the platform configuration to ensure it is optimized and up to date Improved efficiency by automating routine tasks Professional and Technical Skills You must have a strong technical aptitude and an organized, process driven work ethic. 3.5-5 years of relevant experience with installation, configuration and management of Linux /Windows systems. Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP. Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc Strong Experience with installation/configuration of Java application servers such as Jboss/WebLogic/Tomcat and also analyzing application logs, GC logs for troubleshooting performance and functional issues. Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage Hands on experience with Docker/Kubernetes will be an added advantage Experience in ELK/Kafka/Openshift/Python script will be an added advantage Good knowledge of SQL and NoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis You will have strong written and verbal communications skills and a track record for providing high customer satisfaction. Develop automation scripts as needed to enhance operational efficiencies Has prior experience in supporting Jira/Confluence or any other service management tool Prior experience working in Agile environment will be an advantage. Additional Information (do not remove the hyperlink) Qualification Experience:3.5 -5 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)