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2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

Remote

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues and requests. This role involves troubleshooting basic technical problems, escalating complex issues to higher-level support, and providing exceptional customer service. Responsibilities Provide initial technical support to end-users. Log, categorize, and prioritize all incoming IT support tickets in the ticketing system. Perform troubleshooting of hardware, software, applications and network connectivity issues. Assist users with password resets, account unlocks, and basic application support. Escalate complex or unresolved issues to L2 engineers with detailed notes and logs. Maintain accurate and up-to-date documentation of IT procedures and solutions. Educate users on common IT issues and best practices. Participate in on-call rotation as required. Contribute to continuous improvement initiatives for service desk operations. Qualifications Bachelor&aposs degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). 2+ years of experience in an IT service desk role. Strong understanding of Mac Systems , Windows systems, Google Administration , Google Workspace Applications , common business applications. Basic knowledge of network fundamentals (TCP/IP, DNS, VPN). Excellent communication and interpersonal skills. Ability to troubleshoot and resolve technical issues efficiently. Customer-centric mindset with a focus on providing positive user experiences. Ability to work independently and as part of a team. Preferred Qualifications ITIL Foundation, or similar certifications would be a plus. Experience with ITSM tools (e.g., ServiceNow, Jira Service Management). Familiarity with remote support tools. 66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class. Show more Show less

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12.0 - 15.0 years

10 - 14 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Advanced Embedded System Engineering Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding the team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will require a balance of technical expertise and leadership skills to drive the project forward successfully. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training and knowledge-sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Advanced Embedded System Engineering.- Strong understanding of embedded systems design and architecture.- Experience with real-time operating systems and firmware development.- Familiarity with hardware-software integration and debugging techniques.- Ability to analyze system performance and optimize for efficiency. Additional Information:- The candidate should have minimum 12 years of experience in Advanced Embedded System Engineering.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 5.0 years

7 - 11 Lacs

bengaluru

Work from Office

Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutions: analysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive "Buy vs. Build" decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologies: PowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems

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7.0 - 12.0 years

1 - 5 Lacs

bengaluru

Work from Office

Job Duties: Administer and maintain scalable cloud environments and applications for data organization. Understanding business objectives of the company and creating cloud-based solutions to facilitate those objectives. Implement Infrastructure as Code and deploy code using Terraform, Gitlab Install and maintain software, services, and application by identifying system requirements. Hands-on AWS Services and DB and Server troubleshooting experience. Extensive database experience with RDS, AWS Redshift, MySQL Maintains environment by identifying system requirements, installing upgrades and monitoring system performance. Knowledge of day-to-day database operations, deployments, and development Experienced in Snowflake Knowledge of SQL and Performance tuning Knowledge of Linux Shell Scripting or Python Migrate system from one AWS cloud to another AWS account Hands-on DB and Server troubleshooting experience Maintains system performance by performing system monitoring and analysis and performance tuning. Troubleshooting system hardware, software, and operating and system management systems. Secures web system by developing system access, monitoring, control, and evaluation. Testing disaster recovery policies and procedures; completing back-ups; and maintaining documentation. Upgrades system and services and developing, testing, evaluating, and installing enhancements and new software. Communicating with internal teams, like EIMO, Operations, and Cloud Architect Communicate with stakeholders and build applications to meet project needs. Minimum Skills Required: Bachelors degree in computer science or engineering Minimum of 7 years of experience in System, platform, and AWS cloud administration Minimum of 5 to 7 years of Database administration and AWS experience using latest AWS technologies AWS EC2, Redshift, VPC, S3, AWS RDS Experience with Java, Python, Redshift, MySQL, or equivalent database tools Experience with Agile software development using JIRA Experience in multiple OS platforms with strong emphasis on Linux and Windows systems Experience with OS-level scripting environment such as KSH shell., PowerShell Experience with version management tools and CICD pipeline In-depth knowledge of the TCP / IP protocol suite, security architecture, securing and hardening Operating Systems, Networks, Databases and Applications. Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) , query performance tuning. Experience supporting and optimizing data pipelines and data sets. Knowledge of the Incident Response life cycle AWS solution architect certifications. Strong written and verbal communication skills.

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10.0 - 15.0 years

13 - 18 Lacs

hyderabad

Work from Office

The platform engineer is responsible for managing our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure, scalable and performant. The role involves effectively working with other cross-functional teams within the organization to meet business objectives. What youll do: Design, deploy and manage Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Develop and automate system processes to reduce manual intervention and minimize operational overhead. Utilize scripting and programming languages to automate tasks Implement and manage infrastructure as code using tools like Terraform, CloudFormation, Ansible or similar technologies Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime. Collaborate closely with other engineering teams to enhance security, reliability and scalability Monitor infrastructure and analyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Stay updated on industry trends and emerging technologies What youll bring: 10+ years of experience leveraging automation to manage Windows systems and infrastructure In-depth knowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting windows systems infrastructure Proficiency in one or more programming languages (Python, Powershell) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

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10.0 - 15.0 years

13 - 18 Lacs

hyderabad

Work from Office

The platform engineer is responsible for managing our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure, scalable and performant. The role involves effectively working with other cross-functional teams within the organization to meet business objectives. What youll do: Design, deploy and manage Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Develop and automate system processes to reduce manual intervention and minimize operational overhead. Utilize scripting and programming languages to automate tasks Implement and manage infrastructure as code using tools like Terraform, CloudFormation, Ansible or similar technologies Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime. Collaborate closely with other engineering teams to enhance security, reliability and scalability Monitor infrastructure and analyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Stay updated on industry trends and emerging technologies What youll bring: 10+ years of experience leveraging automation to manage Windows systems and infrastructure In-depth knowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting windows systems infrastructure Proficiency in one or more programming languages (Python, Powershell) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

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2.0 - 5.0 years

8 - 12 Lacs

hyderabad

Work from Office

About the role: The platform engineer is responsible for supporting our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure , s calable and performant . T he role involves effectively working with other cross -functional teams within the organization to meet business objectives . What youll do: D eploy and support Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Ut ilize scripting and programming languages to automate daily task s Leverage infrastructure as code tools like Terraform, CloudFormation, Ansible or similar technologies to manage the infrastructure P articipate in incident management processes, quickly identifying and resolving issues. Join in root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime . Collaborate with Cyber security and other teams to remediate vulnerabilities in alignment with policy Monitor infrastructure and a nalyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures and share with team Stay updated on industry trends and emerging technologies What youll bring: 2 + years of experience leveraging automation to manag e Windows systems and infrastructure K nowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code ( IaC ) tools such as Terraform and CloudFormation T echnical experience implementing, managing and supporting windows systems infrastructure Experience using one or more programming langu ages (Python, Powershell ) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events .

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5.0 - 10.0 years

8 - 12 Lacs

hyderabad

Work from Office

The platform engineer is responsible for managing our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure, scalable and performant. The role involves effectively working with other cross-functional teams within the organization to meet business objectives. What youll do: Design, deploy and manage Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Develop and automate system processes to reduce manual intervention and minimize operational overhead. Utilize scripting and programming languages to automate tasks Implement and manage infrastructure as code using tools like Terraform, CloudFormation, Ansible or similar technologies Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime. Collaborate closely with other engineering teams to enhance security, reliability and scalability Monitor infrastructure and analyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Stay updated on industry trends and emerging technologies What youll bring: 5+ years of experience leveraging automation to manage Windows systems and infrastructure In-depth knowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting windows systems infrastructure Proficiency in one or more programming languages (Python, Powershell) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

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10.0 - 15.0 years

13 - 18 Lacs

hyderabad

Work from Office

The platform engineer is responsible for managing our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure, scalable and performant. The role involves effectively working with other cross-functional teams within the organization to meet business objectives. What youll do: Design, deploy and manage Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Develop and automate system processes to reduce manual intervention and minimize operational overhead. Utilize scripting and programming languages to automate tasks Implement and manage infrastructure as code using tools like Terraform, CloudFormation, Ansible or similar technologies Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime. Collaborate closely with other engineering teams to enhance security, reliability and scalability Monitor infrastructure and analyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Stay updated on industry trends and emerging technologies What youll bring: 10+ years of experience leveraging automation to manage Windows systems and infrastructure In-depth knowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting windows systems infrastructure Proficiency in one or more programming languages (Python, Powershell) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

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2.0 - 7.0 years

8 - 12 Lacs

hyderabad

Work from Office

About the role: Platform Engineer (Windows) The platform engineer is responsible for supporting our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure, scalable and performant. The role involves effectively working with other cross-functional teams within the organization to meet business objectives. What youll do Deploy and support Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc Utilize scripting and programming languages to automate daily tasks Leverage infrastructure as code tools like Terraform, CloudFormation, Ansible or similar technologies to manage the infrastructure Participate in incident management processes, quickly identifying and resolving issues. Join in root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime. Collaborate with Cyber security and other teams to remediate vulnerabilities in alignment with policy Monitor infrastructure and analyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures and share with team Stay updated on industry trends and emerging technologies What well want you to have: Bachelors degree in computer science, Information Technology, or a related field 2+ years of experience leveraging automation to manage Windows systems and infrastructure Knowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Technical experience implementing, managing and supporting windows systems infrastructure Experience using one or more programming languages (Python, Powershell) Good interpersonal skills to work effectively within and outside of the immediate team Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

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5.0 - 8.0 years

14 - 19 Lacs

pune

Work from Office

Job Title: Automation Engineer Experience: 5-8 Years Job Location: Pune Job Type: Full Time Must have Key Skills: Automation Engineer, PowerShell, Windows systems Good to have Skills Devops, CI/CD Responsibilities Automation Engineer Position Summary IPS Group is seeking an accomplished Automation Engineer to join our esteemed team in Mumbai. This hardly is pivotal in driving our strategic objectives, offering a platform to showcase expertise in a collaborative and innovative environment. Key Responsibilities Develop and maintain PowerShell scripts for automation, monitoring, and provisioning tasks Write and optimize SQL queries for extracting and transforming data used in automation flows Collaborate with infrastructure, DevOps, and data engineering teams on integrated solutions Create and document reusable automation components and templates Participate in incident response automation and operational runbooks Must-Have Key Skills Automation Engineer PowerShell Windows systems Good-to-Have Key Skills Devops CI/CD

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Join our Operations team at Headout as an IT & Assets Coordinator, where you will be crucial in maintaining the technical infrastructure of our Bangalore office. You will handle tasks ranging from troubleshooting laptops to ensuring flawless video conferencing, playing a key role in the smooth operation of our office. Your responsibilities will include overseeing asset procurement, ensuring stable WiFi connectivity, and collaborating with vendors to efficiently meet our tech requirements. In this role, you will be the primary point of contact for all IT-related issues, minimizing downtime for our team. You will take charge of maintaining WiFi network stability and video conferencing setups to facilitate seamless internal and external communication. Additionally, you will be responsible for managing IT asset procurement, maintaining inventory, and fostering strong vendor relationships to ensure that our office is equipped with the necessary tools and resources. Your problem-solving abilities will directly contribute to enhancing productivity, promoting collaboration, and improving efficiency within our office environment. To excel in this role, you should possess 2-3 years of experience in IT support, asset management, or a related field. Strong troubleshooting skills for both Windows and macOS systems are essential, along with a background in IT procurement and vendor management. Proficiency in diagnosing and resolving WiFi and networking issues efficiently is required, as well as familiarity with various video conferencing tools such as Google Meet and Zoom. A proactive mindset, coupled with the ability to work autonomously and manage multiple tasks simultaneously, will be beneficial in successfully fulfilling the responsibilities of this position.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

You will be joining a dynamic and fast-growing business with a huge vision to support global Quick Service Restaurant (QSR) brands with next-gen platform capability. Fingermark, a global tech company based in New Zealand, is at the forefront of digital transformation and specializes in Artificial Intelligence (AI) and associated hardware products for the QSR, Retail, and Industrial sectors. As a Senior Platform Engineer at Fingermark, you will play a crucial role in building and maintaining hybrid infrastructure across cloud (AWS) and on-premise environments to support Eyecue, Fingermark's computer vision intelligence platform. Your responsibilities will include enabling seamless deployment across cloud, edge, and extreme edge devices, operationalizing computer vision and machine learning at scale. You will be part of a team partnering with some of the world's biggest QSR brands to deliver innovative solutions that transform their business operations. While this role can be remote and based anywhere in New Zealand, you are expected to have a strong background in infrastructure, including experience with Linux and Windows systems, Git and version control, Infrastructure-as-Code (especially Terraform), AWS, networking protocols, Docker, orchestration tools like Kubernetes or Swarm, automation tools such as Ansible or Chef, and proficiency in at least one programming language (Python, Go, JavaScript). Joining Fingermark means being part of a company that values exceptional company culture, passion for solving customer problems, and work-life balance. You can look forward to competitive salaries, private health insurance, extra paid day off for your birthday, flexible sick leave policies, additional paid parental leave, and a focus on career development within a supportive and dynamic environment. If you are dynamic, caring, and courageous, Fingermark is looking for individuals like you to join their team. Apply online with your CV and covering letter to be a part of an exciting journey in the global tech industry. For further information, you can contact Martin at 021 959 303 or via email at martin@engagers.co.nz.,

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. Our solutions, including Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion, are paving the way for a new era of healthcare technology. At Altera Digital Health, we are at the forefront of driving innovation and expertise to elevate care delivery and inspire healthier communities globally. Join us in shaping the future of healthcare technology. As a Software Update and Patch Management Specialist at Altera, your responsibilities will include managing and implementing software updates and patches for Windows-based systems and Azure cloud environments. You will interact with customers (Internal/External) to troubleshoot and resolve product problems, diagnose and resolve complex customer questions over the telephone/Internet, track and document support tickets, and collaborate with the product development team to enhance current designs and identify potential issues. Your role will also involve queue/ticket management, monitoring infrastructure and application events, and advanced troubleshooting with escalation when necessary. To excel in this role, you will need a Bachelor's Degree in computer science/IT or related field, along with relevant IT certifications. You should have proven experience in patch management for Windows systems, including SCCM deployment expertise, familiarity with Azure cloud services, and experience in handling patch operations. A good understanding of Win Server environments, Windows administration troubleshooting, and intermediate knowledge of SQL will be beneficial. Additionally, you should be comfortable working in shifts and possess international support experience, preferably with a good command of verbal and written English. If you are passionate about healthcare technology and eager to contribute to the advancement of care delivery worldwide, we invite you to join our team at Altera. Stay updated with current technology trends, collaborate with a dynamic team, and play a pivotal role in shaping the future of digital health. If you require any assistance during the application process or have accessibility concerns regarding our website, please reach out to us at HR.Recruiting@AlteraHealth.com.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a VMware Administrator, you will be responsible for server installation, maintenance, upgrading, and patching of all hardware, operating systems, and operational utilities on Windows systems. Your role will involve ensuring the smooth and efficient operation of servers to support the organization's IT infrastructure. Your expertise in VMware administration will be crucial in maintaining the stability and security of the server environment. Additionally, you will play a key role in implementing best practices for server management and ensuring optimal performance. Your attention to detail and proactive approach will be essential in addressing any server-related issues and ensuring minimal downtime.,

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2.0 - 5.0 years

4 - 8 Lacs

bengaluru

Work from Office

SpartaSystems is looking for Advanced Embedded Engr to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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10.0 - 15.0 years

30 - 45 Lacs

bengaluru

Work from Office

Position Purpose The role is split between architectural / project-based tasks and third-line support of infrastructure hosting CIB SSC Data services. The team is responsible for the CIB SSC Data platform across EMEA, AMER and APAC with an application support team (APS) based in Chennai and Mumbai, India acting as a single, global team. Responsibilities Direct Responsibilities To provide architectural expertise thereby driving change and improvement in technology and process. To contribute to the development of the Data technology roadmap. To liaise with CIB architecture teams in undertaking architectural reviews. To stay abreast of emerging technologies and technology trends. To work with Project Managers in defining, designing, documenting and deploying new functionality for existing and new applications. To liaise with the Application Developers in low level diagnosis of on-going issues. To provide subject matter expertise on core technologies to all business application teams. To contribute to the improvement of process and technology used within BNP Paribas. Problem Management. Change Management. Incident Management. Contributing Responsibilities Perform pre-assigned tasks to accomplish the function responsible for. o The nature of these tasks are Change the Bank or Run the Bank. Work cooperatively with the other members of the team. Ensure adherence to processes and procedures. Request improvement of knowledge (training) when needed. Apply own initiative, within the levels of acceptable risk. Whenever in doubt, escalate and seek advice and guidance. Apply the guidelines and principles of user service mentality and behaviour. Escalate risks / issues to the manager of the team. Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls. Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified. Provide a direct contribution to the BNPP operational permanent control framework. Technical & Behavioral Competencies Essential Strong working knowledge on Linux and Windows systems. Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments Strong DevOps mentality ( Ansible, Artifactory, BitBucket/Git, Docker, Kubernetes, Apache Spark, Jenkins ) Excellent security knowledge vulnerability management, hardening, web access firewall requirements, DMZ architecture Web infrastructure technologies (load-balancing, firewalls, proxies, networking, SSO, LDAP, SAML, Kerberos) Great understanding of ETL process Experience in scheduling tools such as AutoSys, Argo etc Server and application monitoring, Dynatrace, ELK Nice to have Skills: Data Visualisation tools: o Tableau o Power BI DataIKU, Quantexa, Python MS SQL Server, Oracle, Mongo Infrastructure standards for servers, networks and storage Good understanding of Web Services model Previously used ServiceNow as a Service Desk Management product Knowledge of Process & Quality management, ITIL, Agile principles including SCRUM and Kanban Personal Attributes Strong attention to detail Structured and methodical Very strong analytical skills Team oriented, enjoy adding good team spirit Clear communicator in both written and oral forms Ability to operate with demanding Senior IT Management A can do mind set Good interpersonal / communication skills Specific Qualifications (if required) Bachelors degree in Engineering or MCA Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Attention to detail / rigor Decision Making Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop others & improve their skills Ability to develop and adapt a process Ability to develop and leverage networks Ability to understand, explain and support change Education Level: Bachelor Degree or equivalent Experience Level At least 10 years

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

FlairDeck is a prominent player in the recruitment and staffing industry, dedicated to redefining talent acquisition with unparalleled dedication and expertise. Our focus lies in connecting top-notch talent with exceptional job opportunities, particularly in niche skills like IoT, to drive business success through the right people. As matchmakers for talent and innovation, we are committed to shaping the future of recruitment. We are currently seeking a Sr Network Engineer to join our team at FlairDeck in Noida for a full-time on-site role. The Specialist will play a crucial role in network administration, Wireless Network troubleshooting, network security, network design, and other networking tasks to ensure seamless connectivity and operations. Responsibilities include configuration, administration, and support of Palo Alto firewall environments, Cisco network components, and the global VPN landscape to guarantee smooth operations. The role also involves troubleshooting network environments, developing technical solutions for data networks, project work in the network and firewall environment, optimization of IT network infrastructure for availability and security, and monitoring and performance optimization of the global network landscape. Additionally, the Specialist will be responsible for securing network systems, establishing and enforcing policies, defining and monitoring access, providing consulting on network architectures for sites and construction sites, and participating in global on-call services. The ideal candidate should possess at least 5 years of experience in network technologies including WAN, LAN, Wi-Fi, VPN (Cisco, Palo Alto, MPLS, SD-WAN, NAC), good knowledge of Windows systems, and administration of network-related services (DNS, DHCP, NPAS). A deep understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, QoS is essential. Hands-on experience with monitoring, network diagnostic, and network analytics tools like CheckMK, Zabbix, Nagios, PRTG is required. Previous experience in large enterprise environments, client-facing roles, and expertise in design, solutioning, and implementation are crucial. Certifications such as CCNA are required, and CCNP/CCIE Collaboration certifications are desirable. Strong communication skills are also necessary to excel in this role.,

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0.0 - 3.0 years

0 Lacs

pune, maharashtra

On-site

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. Our solutions include Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion. At Altera Digital Health, we are at the forefront of driving a new era of healthcare by combining technology and the human experience to elevate care delivery and inspire healthier communities globally. Join us in this exciting journey as we shape the future of healthcare technology. As a Software Update and Patch Management Specialist at Altera, your responsibilities will include managing and implementing software updates and patches for Windows-based systems and Azure cloud environments. You will interact with customers, both internal and external, to troubleshoot and resolve product issues. Your role will involve diagnosing and resolving complex customer questions or problems related to system configurations, product functionality, and bugs. You will be responsible for tracking and documenting inbound support tickets, ensuring proper notation of customer problems, and communicating with the product development department to improve the current design. Key Responsibilities: - Manage and implement software updates and patches for Windows-based systems and Azure cloud environments. - Troubleshoot and resolve product problems or issues for customers. - Diagnose and resolve complex customer questions over the telephone or Internet. - Track and document inbound support tickets, ensuring proper notation of customer problems. - Communicate with the product development department to improve current design. - Monitor infrastructure and application events. - Perform basic troubleshooting and escalate issues to subject matter experts or Microsoft Support Engineers. - Manage queues/tickets efficiently. - Stay updated on current technology trends and product offerings. - Collaborate with the team to enhance care delivery and exchange critical patient information. Qualifications: - Bachelor's Degree in computer science/IT. - Relevant IT certification would be a plus. - Experience in patch management for Windows systems, including SCCM deployment. - Familiarity with Azure cloud services and patch management in the cloud environment. Experience: - 0-1 years of experience. - Understanding of SCCM, Win Server 2012, 2016, Windows 10 environments. - Windows administration troubleshooting skills (DNS, DHCP, IIS, Windows Cluster, Event Logs, PerfMon, Disk Management). - Intermediate knowledge of SQL (SQL Jobs, Select Query). - Knowledge of Azure cloud concepts. - Experience with remote support tools. - International support experience, preferably in the US or Europe with proficiency in verbal and written English. - Knowledge/experience with office applications like Word, Excel, PowerPoint, and Teams. If you have any accessibility concerns regarding our website or need assistance with the application process, please reach out to us at HR.Recruiting@AlteraHealth.com. Join us at Altera and be part of a connected community of health that spans continents and borders.,

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6.0 - 10.0 years

0 Lacs

kolkata, west bengal

On-site

As an AVP, Reliability & Observability Engineer at Synchrony, you will play a crucial role in enhancing the reliability, performance, and availability of our infrastructure services. Your responsibilities will include designing, implementing, and maintaining scalable infrastructure in both cloud and on-premises environments, automating operational tasks, and responding to incidents to minimize downtime. You will focus on building and maintaining monitoring, logging, and alerting systems across the infrastructure and application layers to ensure high standards of availability and resilience. Your key responsibilities will involve designing, building, and maintaining highly available infrastructure using tools like Terraform and Ansible, developing and maintaining monitoring and alerting systems such as NewRelic and Grafana, and optimizing resource utilization to reduce costs while maintaining performance. You will also collaborate closely with infrastructure teams to implement DevOps best practices, participate in troubleshooting critical incidents, and drive root cause analysis. To qualify for this role, you should have a minimum of 6+ years of experience with a Bachelor's degree in computer science, Engineering, or a related field, or equivalent work experience. Additionally, you should have at least 5 years of experience with cloud platforms like AWS, Azure, and GCP, along with proficiency in infrastructure automation tools such as Terraform and Ansible. Strong scripting/programming skills in languages like Python, Ruby, and Bash, as well as knowledge of Linux/Unix and Windows systems, are also required. Desired characteristics for this role include a stakeholder-focused approach, experience working with cross-regional teams, strong problem-solving skills, and the ability to work independently in a remote environment. This position also requires working from 02:00 PM to 11:00 PM IST, with flexibility for meetings with global teams during specific hours. If you are an internal applicant, ensure you meet the criteria and mandatory skills required for the role before applying. Inform your manager and HRM about your application, update your professional profile, and ensure there are no corrective action plans in place. Eligibility is limited to L9+ employees who have completed specific tenure in the organization and current role. Join Synchrony's Technology team to contribute to building scalable, secure, and high-performing solutions that drive innovation, efficiency, and reliability across our digital and operational platforms.,

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0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Trainee IT Support (Windows) Location: Bangalore / Hyderabad Work Type: Full-time | Rotational Shifts (24/7 Support) Experience: Fresher Department: IT Infrastructure / Technical Support About the Role: We are looking for enthusiastic and motivated fresh graduates to join our IT Support team. This is an excellent opportunity to kickstart your career in IT with hands-on experience in Windows systems, networking, and automation tools. Key Responsibilities: Provide first-level technical support for Windows desktop and server environments Troubleshoot hardware, software, and networking issues Monitor and respond to system alerts and incidents Document issues and resolutions in the ticketing system Collaborate with senior engineers for escalated issues Work in a 24/7 rotational shift environment Required Skills & Knowledge: Excellent communication skills both verbal and written Strong understanding of IT fundamentals and Operating Systems (especially Windows) Basic knowledge of Networking concepts (IP, DNS, DHCP, etc.) Familiarity with Windows Server and Desktop Support Interest or exposure to Automation tools is a plus Ability to work in a fast-paced, team-oriented environment Eligibility Criteria: Bachelors degree in Computer Science, Information Technology, or related field Passion for technology and eagerness to learn About US: Thank you for expressing interest in a career with TEKsystems Global Services (TGS). At TEKsystems Global Services, we believe in lasting careers with room to run. Giving our people limitless opportunity to make an impact and enable the worlds largest companies to transform how they do business. Were the professional services division of TEKsystems, accounting for over $1 Billion in revenue. Were one of Indias fastest growing full-stack services companies, with about 5500 full time employees across the globe of which 2000 are in India (Bangalore and Hyderabad). TGS operates through multiple solution centers across North America, EMEA and APAC, including locations like Dallas, Redmond, Bloomington, Baltimore, Maryland, Europe (Amsterdam, London), Canada (Montreal), and Philippines (Manila). To support key areas of our growth, we acquired two companies to join our family. One North, a full-service digital agency and 1Strategy a premiere AWS service provider. Through One North were able to help our customers elevate their customer, brand and UI/UX experiences. And, through 1Strategy, were able to ensure our customers can take full advantage of the complete AWS solutions portfolio. Certifications Joining the elite team at TEKsystems Global Services, gives you runway to grow with us. Upskill faster. Surpass your peers. Even earning certifications: ISO 27001 HITRUST Certification PCI DSS Certification HIPPA Compliance PMP certified Project Managers Partnership The worlds leading technology and software providers partner with us because of our scale, full-stack capabilities and speedgiving you the room to specialize and sharpen your skills on the most innovative platforms and game-changing technology . Amazon Webservices Advanced Consulting Partner Microsoft Gold Partner Google Cloud Premier Partner Other top partnerships Snowflake, RedHat, Oracle platinum partner, Salesforce Gold partner, ServiceNow Managed Service Provider and reseller, MuleSoft, Tableau system Integrator, SailPoint Systems, Cloudera Specialized, Hortornworks Community Partner TGS offers a wide range of IT services including but not limited to delivering high end business consulting services and building applications. This is done through multiple centers of excellence including: Data Analytics Data Insights Enterprise Integration Enterprise cloud application (Salesforce and Oracle) Transformation Operation Management Continuous Development Continuous Testing Transformation Devops Cloud For more details, please visit us on https://www.teksystems.com/ https://www.teksystems.com/en-in/services https://www.teksystems.com/careers-in-india https://www.linkedin.com/company/teksystems-global-services-india/mycompany/ Show more Show less

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

The Sales Engineer role at our client involves collaborating with sales partners to deliver pre-sales enablement and technical support for the company's strategic partnerships. Reporting to the Regional Sales Engineer Director and based in Bangalore, India (Home office), you will be responsible for defining solution architectures, providing technical leadership, and supporting MSSPs and their clients in implementing and maintaining our client solutions. Your key responsibilities will include developing and delivering Proof of Concepts, offering mentorship to MSSPs and clients, establishing best practices within MSSP organizations, and influencing product strategy based on customer needs. As a subject matter expert, you will serve as the primary contact for MSSPs and customers, advising sales teams on optimal architecture for customer deployments, and communicating customer requirements to the Product team. Additionally, you will collaborate closely with the Project Management & Professional Services Team to ensure project objectives are met. To excel in this role, you should be a University Graduate in an engineering field with at least 7 years of pre-sale experience in Enterprise selling. A solid understanding of technology security, including firewalls, IDS/IPS, SDN, Compliance, and Policy Orchestration, is required. Proficiency in TCP/IP v4, Routing, firewall policies, LDAP, and Radius for authentication services is essential, as is a proven track record in winning competitive Proof of Concepts. Familiarity with Windows and Linux systems, the ability to create integrated solutions across functions, and a willingness to travel up to 50% of the time are also crucial for this position.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

You should have a solid understanding of SAN & NAS concepts, protocols, and operations knowledge of the storage environment including zoning. Possessing PURE Storage certification is required. Your ability to work collaboratively in cross-functional teams and communicate effectively is essential. Any AWS certifications, such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator, would be a plus. You should have professional experience in the administration and configuration of storage systems. Exposure to Microsoft PowerBI, Tableau, or any data-manipulation tools is highly desirable. Hands-on or basic experience in managing Windows and Linux systems is expected. Fundamental exposure to IT environments governed by the ITIL framework, including Change, Incident (RCA), and Problem Management-related activities, is necessary. It is important to have experience with intermediate MS Excel skills such as vlookup, pivoting, formulas, macros, and data comparison. A solid understanding of monitoring tools and techniques focused on problem determination and prevention is required. Your responsibilities will include performing moderately difficult and independent assignments in troubleshooting, problem diagnosis, and resolution for various technologies. Implementing and configuring storage systems such as SANs, NAS, and cloud storage solutions. Collaborating with team members and contractors/vendors to prevent or resolve incidents/problems efficiently. Monitoring storage performance and capacity, optimizing storage resources for optimal performance and cost-effectiveness. Troubleshooting storage-related issues, performing root cause analysis, and contributing to the continual refinement of processes, policies, and best practices. You will also be involved in developing and implementing data backup and disaster recovery plans, contributing to operational reporting, and working with application teams to determine monitoring requirements. Additionally, you will assist in identifying corrective actions to increase efficiency, improve performance, and meet targets. The ideal candidate will be part of Ameriprise India LLP, a U.S.-based financial planning company, with a focus on Asset Management and Advice, Retirement Planning, and Insurance Protection. The company has been providing client-based financial solutions for 125 years and offers an inclusive, collaborative culture that rewards contributions. You will have opportunities to make a difference in your community and work with talented individuals who share your passion for great work. This is a full-time position with working hours from 2:00 pm to 10:30 pm in the AWMP&S President's Office under the Technology job family group.,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Storage Systems Administrator at Ameriprise India LLP, you will be responsible for performing moderately difficult and independent assignments related to troubleshooting, problem diagnosis, and problem resolution for various technologies. Your role will involve implementing and configuring storage systems such as storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions. You will actively collaborate with team members and external partners to address and resolve incidents and problems efficiently. Monitoring storage performance and capacity, optimizing storage resources for optimal performance and cost-effectiveness, troubleshooting storage-related issues, and conducting root cause analysis will be key aspects of your responsibilities. Additionally, you will contribute to refining processes, policies, and best practices to enhance the performance and availability of technologies. Documenting troubleshooting guides, support manuals, and communication plans, as well as developing and implementing data backup and disaster recovery plans will also be part of your role. In terms of continuous improvement, you will work with application teams to assess the impact of application changes on monitoring configurations and implement necessary changes. Collaborating with your manager and team members, you will leverage your experience, expertise, and data analysis skills to identify corrective actions that enhance efficiency, improve performance, and meet targets. To excel in this role, you are required to have a solid understanding of SAN and NAS concepts and protocols, along with operational knowledge of storage environments. Possessing a PURE Storage certification is essential, and AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) would be advantageous. Experience in storage administration and configuration, as well as exposure to tools like Microsoft PowerBI, Tableau, or similar data manipulation tools, will be beneficial. Basic experience in managing Windows and Linux systems, familiarity with ITIL framework, and proficiency in MS Excel are also desired. Join Ameriprise India LLP, a reputable financial planning company with a global presence and a focus on asset management, retirement planning, and insurance protection. Embrace an inclusive and collaborative culture where your contributions are valued, and work alongside talented individuals who share your dedication to excellence. If you are a motivated professional seeking to work for an ethical company that values its employees, consider building your career at Ameriprise India LLP. Please note that this is a full-time position based in the India Business Unit (AWMPO AWMP&S President's Office), with working hours from 4:45 pm to 1:15 am. # Responsibilities: - Perform troubleshooting, problem diagnosis, and resolution for various technologies. - Implement and configure storage systems, including SANs, NAS, and cloud solutions. - Collaborate with team members and external partners to address incidents and problems. - Monitor storage performance and capacity, optimize resources, and troubleshoot issues. - Contribute to refining processes, policies, and best practices for technology performance. - Document troubleshooting guides, support manuals, and communication plans. - Develop and implement data backup and disaster recovery plans. - Work with application teams to assess monitoring impacts of application changes. - Identify corrective actions to enhance efficiency and meet performance targets. # Required Qualifications: - Solid understanding of SAN & NAS concepts and protocols. - PURE Storage certification. - Ability to work collaboratively and communicate effectively. - AWS certifications are a plus. - Experience in storage administration and configuration. - Exposure to data manipulation tools like PowerBI or Tableau. - Basic experience in managing Windows and Linux systems. - Familiarity with ITIL framework and proficiency in MS Excel. - Understanding of monitoring tools and techniques for problem determination and prevention.,

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3.0 - 7.0 years

15 - 25 Lacs

Chennai

Work from Office

Job Summary We are seeking a Technical Lead with 3 to 7 years of experience in Change LifeCycle Management Incident Management and End User Tools such as Nexthink. The ideal candidate will have expertise in Service Desk Service Now Windows Networking and Desktop Support - Remote. Experience in the Food Services domain is essential. This hybrid role requires a proactive individual to manage technical operations efficiently during day shifts. Responsibilities Lead the technical team in managing Change LifeCycle processes to ensure seamless transitions and minimal disruptions. Oversee Incident Management to quickly resolve issues and maintain high service levels. Provide expert guidance on End User Tools like Nexthink to enhance user experience and system performance. Manage Service Desk operations to ensure timely and effective support for end users. Utilize Service Now for efficient tracking and resolution of service requests. Implement and maintain Windows systems to ensure optimal performance and security. Coordinate Networking tasks to ensure reliable and secure connectivity across the organization. Deliver Desktop Support remotely ensuring users have the necessary tools and resources to perform their duties. Collaborate with cross-functional teams to align technical solutions with business needs in the Food Services domain. Develop and implement strategies to improve technical support processes and outcomes. Monitor system performance and provide recommendations for improvements. Ensure compliance with company policies and industry regulations in all technical operations. Contribute to the companys purpose by enhancing technical infrastructure positively impacting service delivery and customer satisfaction. Qualifications Possess strong experience in Change LifeCycle Management and Incident Management. Demonstrate proficiency in End User Tools specifically Nexthink. Have a solid background in Service Desk operations and Service Now. Exhibit expertise in Windows systems and Networking. Show capability in providing Desktop Support remotely. Bring domain experience in Food Services. Adapt to a hybrid work model with a focus on day shifts.

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