Posted:1 month ago|
Platform:
Remote
Full Time
Are you interested in working on a fast-paced team that pioneers ways to delight customers Do you have a passion for diving deep into data and crunching numbers Are you motivated to work in challenging situations Do you have the grit required to deliver results no matter what This is what the Central Flow team is all about! It's always DAY ONE on this team and as such we look for ways to keep setting the bar higher. If you answered yes to the above questions, please keep reading!
The Central Flow Lead is responsible for managing volume and workflow of multiple Fulfillment Centers (FCs) from a remote centralized location.This positions requires the candidate hired to work a mandatory night shift schedule and, if necessary, odd or long hours.Responsibilities . Manage the workflow of order across multiple processes. . Manage customer experience while minimizing fulfillment cost across multiple FCs. . Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA failure risk, or deviation from Standard Work.
- Bachelor's degree
- Speak, write, and read fluently in English
- 1+ years of manufacturing or customer-facing environment experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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