Sr Associate ( Dispatch and order processimg) - Thane

Global CRM &  Martech  MNC requires Sr Executive( Order processing and Dispatch)- Thane (Wagle estate)

One of our client a part of American Mar-tech company that started operations in 2009 to help combat drug counterfeiting for the consumer. And evolved as pioneers in providing instant gratification to consumers and channel partners, engaged 3+ Million consumers, and dispersed over 100+ Million in rewards.We are awarded as the 7th Most Innovative company globally, and our solutions include AI to AR, Chatbot, WhatsApp, QR Code and Gamification technologies. We have inspired hundreds of global brands to better their relation with each of their customers every day. Our rapid deployments accelerate our clients; sales through various solutions such as consumer promotion, loyalty ; reward solutions, instant redemption and many more.

We are looking out for Sr Executive- Operations and Dispatch for our client office at Thane ( Wagle estate)

PFB the JD :

1) Client - Global Martech and Loyalty MNC

2) Role- Sr Executive- Operations and dispatch

3) Location- Thane

4) Experience -2- 5 in operations and dispatch in Fintech/ Loyalty solution company preferably

5) Compensation- Competitive

6) Joining-15 days maximum

7) Qualification- Graduate

PFB THE JD

Job Description :-
This role is ideal for someone who has previously worked in a loyalty management company and has hands-on experience managing the dispatch of physical gifts. The candidate should be detail-oriented, organized, and capable of handling daily logistics operations. Key Responsibilities: Handle end-to-end dispatch operations for physical rewards/gifts. Coordinate with warehouse, logistics partners, and internal teams to ensure timely deliveries. Track and update dispatch status, manage delays and escalate issues proactively. Oversee inventory movement, stock reconciliation, and packaging QC. Maintain accurate logs and prepare reports for stock, dispatch, and delivery performance. Manage returns, damaged goods, and coordinate with vendors for replacements. Liaise with courier companies for pickup scheduling, tracking support, and dispute resolution. Ensure compliance with internal SOPs and client-specific packaging/delivery standards. Skills & Qualifications: 24 years of experience in dispatch/operations roles in a loyalty or gift company Strong knowledge of dispatch coordination, shipping documentation, and courier tracking. Hands-on experience with Excel and ERP/dispatch systems. Good communication skills to coordinate across vendors and internal teams. Ability to manage multiple orders and timelines with strong attention to detail. Problem-solving mindset and ownership of assigned tasks

If the position interests you and you find a fitment kindly share your updated cv at
career@megmaservices.co.in or contact Rajat- 7011354635

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