Sr. Agent, Air Operations

The role of a Senior Agent at FedEx Logistics is to support Operations and lead closely on a joint express/forwarding cargo movement initiative. This initiative involves facilitating communication between operation teams of express and forwarding. It is important to note that this is a forwarding role and not an express role. The ideal candidate should have experience in both warehouse and operation back-office environments. As the role progresses, additional air operations responsibilities will be included beyond the joint express/forwarding initiative. One of the key responsibilities of this role is the rotation of duties between the forwarding office and CFS. In the CFS, duties include supervising cargo unloading, conducting dimension measurements and scanning, verifying load plans against received freight, and making necessary load plan adjustments. On the other hand, forwarding office duties involve ensuring timely receipt of shipment details such as pieces count, G.W., C.W., and dimensions to facilitate any necessary load plan adjustments promptly. The Senior Agent is also responsible for ensuring that operation milestones are met from shipment acceptance at CFS to actual departure. Additionally, assisting the Operations Lead in compiling KPI measurements and reports is part of the role. Overnight duties may be required as well. FedEx Logistics provides e-commerce, freight forwarding, import, and export services to enable companies to reach markets worldwide. Their services include international ocean and air freight forwarding, surface transportation, distribution, customs brokerage, trade and customs advisory services, as well as advanced e-commerce and trade facilitation solutions. At FedEx Logistics, the P-S-P philosophy (PeopleServiceProfit) is upheld, where taking care of employees enables them to deliver exceptional service to customers, ultimately leading to the company's success. The company values its employees and fosters a work environment that encourages innovation and high-quality service delivery to customers. The culture at FedEx Logistics is built on principles of innovation, integrity, and diversity. The company has formal policies, procedures, and programs in place to bring out the best in employees, both individually and as part of teams. The mission of FedEx Logistics is to strive to be the best company to work for, offering the best service and having the best brand in the industry. FedEx Logistics welcomes you to explore opportunities with them and hopes that your job search experience with the company will be rewarding. They look forward to hearing from you.,