POSITION SUMMARY The Business Development Specialist is a direct selling position responsible for all aspects of the sales process (starting from lead generation to lead conversion) for both new and existing Customers. The Business Development Specialist is responsible for signing new business within a Potential industry vertical for both new customers and existing customers. The Business Development Specialist identifies key trends by industry vertical and region to determine new sales opportunities. For existing customers, the Business Development Specialist is responsible for documenting and driving an account growth strategy. PRINCIPLE DUTIES, AND RESPONSIBILITIES Lead generation and lead conversion for South India through proactive networking and working closely with Operations and Solution designing team. Developing the sales/ growth strategy by targeting New entrants and winning competitors business. Continuous market research and sharing information about new developments in the market to proactively capture business opportunities. Generating 05 new leads per month. Onboarding at least 05 new customers every year with a footprint of 2,00,000 lac sq ft in south / pan India. Manage the proposal and presentation process. Actively collaborate with Sales teammates in other operating companies who interact with the same target customers. Provide weekly reporting on all accounts in stages for new business development. Directly lead the sales effort for the Company, including evaluation of account interest, presentation of services, development of the proposal for services and final presentation. JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE Academic: Master’s degree or equivalent, preferably in Sales & Marketing or Supply chain management . Experience & knowledge: _____10-15___ years of Business development experience in contract logistics ( Warehouse & Transportation ) Preferred for candidate to have global account strategic development experience. Provide market data such as potential customer, new entrants to India market, competitors etc Ability to seek out available resources to create preliminary comprehensive account overviews and summaries. Basic financial competitive analyses by industry vertical, quantitative benchmarking preferred. Track record of success in on -boarding big customers/ projects, growing business from scratch. Have good relationship with some better/ bigger customers that can be on-boarded in the first year itself . Fluency in English & local language, both spoken and written. Attribute: Effective analytical, problem solving, communication, negotiation, consultative selling, relationship building skills. Self-starter who is self-motivated to accomplish sales goals and objectives with minimal daily supervision. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
General Summary The Business Product Advisor is responsible for working with cross-functional teams to enhance our current product capabilities, define and design solutions to improve capabilities and execute through implementation. The Product Advisor will also design, build and roll out new products consistent with the company’s vision. Primary Responsibilities Design and conduct research and market analysis to build a deeper understanding of our target customer’s needs. Ongoing communication with customers to stay current on their needs and pain points. Assess market competition by comparing the company's product to competitors' products. Understands comparable 3PL offerings as well as industry best practices. Align product roadmap with strategic direction by synthesizing market, competitor, and voice of customer data into meaningful epics and stories. Leads product development of new and existing supply chain products by understanding and passionately advocating on behalf of the product, defining feature sets, and developing and communicating product requirements. Partners with IT, customer service, sales, operations and other groups across FedEx to manage and deliver business capabilities and system solutions. Drive business process changes necessary to simplify and optimize customer operations. Manages data to benchmark competing resource requests surrounding technical debt, production support, and new feature development. Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules and project managing to completion Being the subject matter expert both internally and externally. Coordinates with go-to-sales and go-to-market teams for market and sales strategies. Work productively in a mixed model of both agile and waterfall product development. Education/Experience Bachelor’s Degree in related field preferred and 8 years product management/consultancy experience working with operational systems. Proven track record of managing a successful product through its lifecycle, preferably with hardware/software Strong understanding of logistics systems, including the ability to translate technical capabilities into business features Proven ability within logistics, operations, and project management. Strong problem solving and analytical skills Skilled at working effectively with cross functional teams; strongly collaborative Technical background or orientation Ability to think both strategically and tactically within a dynamic, fast-paced environment Disclaimer The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
General Summary The Business Product Advisor is responsible for working with cross-functional teams to enhance our current product capabilities, define and design solutions to improve capabilities and execute through implementation. The Product Advisor will also design, build and roll out new products consistent with the company’s vision. Primary Responsibilities Design and conduct research and market analysis to build a deeper understanding of our target customer’s needs. Ongoing communication with customers to stay current on their needs and pain points. Assess market competition by comparing the company's product to competitors' products. Understands comparable 3PL offerings as well as industry best practices. Align product roadmap with strategic direction by synthesizing market, competitor, and voice of customer data into meaningful epics and stories. Leads product development of new and existing supply chain products by understanding and passionately advocating on behalf of the product, defining feature sets, and developing and communicating product requirements. Partners with IT, customer service, sales, operations and other groups across FedEx to manage and deliver business capabilities and system solutions. Drive business process changes necessary to simplify and optimize customer operations. Manages data to benchmark competing resource requests surrounding technical debt, production support, and new feature development. Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules and project managing to completion Being the subject matter expert both internally and externally. Coordinates with go-to-sales and go-to-market teams for market and sales strategies. Work productively in a mixed model of both agile and waterfall product development. Education/Experience Bachelor’s Degree in related field preferred and 8 years product management/consultancy experience working with operational systems. Proven track record of managing a successful product through its lifecycle, preferably with hardware/software Strong understanding of logistics systems, including the ability to translate technical capabilities into business features Proven ability within logistics, operations, and project management. Strong problem solving and analytical skills Skilled at working effectively with cross functional teams; strongly collaborative Technical background or orientation Ability to think both strategically and tactically within a dynamic, fast-paced environment Disclaimer The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
General Summary The Business Product Advisor is responsible for working with cross-functional teams to enhance our current product capabilities, define and design solutions to improve capabilities and execute through implementation. The Product Advisor will also design, build and roll out new products consistent with the company’s vision. Primary Responsibilities Design and conduct research and market analysis to build a deeper understanding of our target customer’s needs. Ongoing communication with customers to stay current on their needs and pain points. Assess market competition by comparing the company's product to competitors' products. Understands comparable 3PL offerings as well as industry best practices. Align product roadmap with strategic direction by synthesizing market, competitor, and voice of customer data into meaningful epics and stories. Leads product development of new and existing supply chain products by understanding and passionately advocating on behalf of the product, defining feature sets, and developing and communicating product requirements. Partners with IT, customer service, sales, operations and other groups across FedEx to manage and deliver business capabilities and system solutions. Drive business process changes necessary to simplify and optimize customer operations. Manages data to benchmark competing resource requests surrounding technical debt, production support, and new feature development. Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules and project managing to completion Being the subject matter expert both internally and externally. Coordinates with go-to-sales and go-to-market teams for market and sales strategies. Work productively in a mixed model of both agile and waterfall product development. Education/Experience Bachelor’s Degree in related field preferred and 8 years product management/consultancy experience working with operational systems. Proven track record of managing a successful product through its lifecycle, preferably with hardware/software Strong understanding of logistics systems, including the ability to translate technical capabilities into business features Proven ability within logistics, operations, and project management. Strong problem solving and analytical skills Skilled at working effectively with cross functional teams; strongly collaborative Technical background or orientation Ability to think both strategically and tactically within a dynamic, fast-paced environment Disclaimer The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
the role of Agent is to support Operations, lead closely on a joint express/forwarding cargo movement initiative that include communication between operation teams of express and forwarding. This is a forwarding role not express role and will require candidate to process experience in both warehouse and operation back office environments. The role will evolve to include additional air operations responsibilities beyond this joint express/forwarding initiative after the initial stage. Rotation of duties between forwarding office and CFS CFS duties include supervision of cargo unloading, dimension measurements and scanning, verifying load plans against freight received and make necessary load plan adjustments. Forwarding office duties include timely receipt of shipment detail such as pieces count, G.W. and C. W, as well dimensions to ensure any adjustment of load plan is being carried out as soon as possible. Ensure operation milestones are met from shipment acceptance at CFS to actual departure. Assist Operations Lead in compiling KPI measurements and reports Overnight duties are required. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
the role of Agent is to support Operations, lead closely on a joint express/forwarding cargo movement initiative that include communication between operation teams of express and forwarding. This is a forwarding role not express role and will require candidate to process experience in both warehouse and operation back office environments. The role will evolve to include additional air operations responsibilities beyond this joint express/forwarding initiative after the initial stage. Rotation of duties between forwarding office and CFS CFS duties include supervision of cargo unloading, dimension measurements and scanning, verifying load plans against freight received and make necessary load plan adjustments. Forwarding office duties include timely receipt of shipment detail such as pieces count, G.W. and C. W, as well dimensions to ensure any adjustment of load plan is being carried out as soon as possible. Ensure operation milestones are met from shipment acceptance at CFS to actual departure. Assist Operations Lead in compiling KPI measurements and reports Overnight duties are required. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
Deep knowledge and expertise across the Transportation domain, including experience delivering complex solutions via both declarative and customization aspects. Has delivered multiple full end-to-end Transportation implementations/projects, especially including highly-integrated/complex ecosystems. Understands how to deliver capabilities on Transportation products like OTM, SAP SCM. Manage robust teams of Safe Agile delivery team members, including BAs, Tech Leads, Architects, and Developers (including offshore). Perform project and program management activities, inclusive of project financials. Support application and integration design activities with Enterprise and Solution Architects. Serves as a collaborative team-player who possesses the ability to drive consensus and comradery. Ability to negotiate and obtain buy-in across various constituents and stakeholders at the organization, including within the lines-of-business. Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them. Subject-matter expert in all facets related to the particular work-effort/stream and is the "go to" manager for all areas contained within the particular space. Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis. "Get it done" mentality, with the ability to deliver against milestones, regardless of the challenges thrown their way. Manager is responsible for delivering and managing high-quality work-efforts in a fast-paced, challenging environment across all lines-of-business within FTN. This cross-functional role encompasses a broad array of skills and requires a team member who is the main contact for all items falling into their workstream or sets of sub-workstreams. The desired team member will be able to cover both the functional and technical areas within the Transportation software delivery lifecycle. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
This position is responsible for the management, technical administration, services, and support of assigned area, including data protection/data security functions. Knowledge of Cloud platforms, BI Analytics Tools, managing cross functional teams, experience in managing data management teams, extensive knowledge and skill with database products, technologies, relational design, modeling, Management experience in design, planning, implementation, backup/recovery, performance tuning and support of databases in the applicable systems (Unix and Linux environments) is considered a plus. Primary Responsibilities Selects, trains, and develops a staff of 4 to 20 employees while promoting the people-service-profit philosophy. Management responsibilities include, but are not limited to hiring, coaching, skill development, recognitions and rewards, staff productivity and performance management to include disciplinary actions up to and including termination. Build strong data analytics team through hiring, mentoring and leading talented resources. Takes ownership and responsibility over major data engineering and business intelligence initiatives. Manages team to lead modeling and development to support operations initiatives, strategic programs, and new products/solutions, through the use of advanced descriptive, diagnostic, predictive, prescriptive and ensemble modeling, advanced statistical techniques, and complex mathematical modeling/tool development. Leverages proficiency in BI Analytics, CI/CD processes and data engineering practices to ensure sustainable model development and provide recommendations on highly complex problems. Provide leadership and initiative in a team environment. Directs, coordinates, and manages the installation and maintenance of information technology solutions within budgetary constraints. Directs the design, acquisition, and implementation of information technology solutions to coincide with designs and procedures set forth by the IT department and business areas. Directs support for the Cloud infrastructure, which consists of data protection, data connectivity, and interoperability among the IT systems. Provides expedient problem resolution and application use guidance for internal and external customers. Ensures that problem resolution meets service level agreement guidelines. Directs and maintains effective processes to protect against undesirable access to systems and at the same time to ensure the integrity of the company's information, products, and services by enforcing policies and standards Adheres to FedEx and SOX regulations. Proactively interacts with I/S departments to have an awareness of system and application changes and to be prepared for calls as a result of these changes. Prepares supporting schedules and tactical action plans for senior management by researching, evaluating, and developing solutions to meet the goals of the company. Mentors team members to drive results. Advise in the application of modern architectures, principles, methodologies, tools, and systemic processes to support the launch of new business capabilities. Lead the resolution of complex problems. Escalate issues to Managing Director level as required. Communicate effectively, manage conflict amongst team members, and remove impediments. Provides guidance to less experienced personnel. Possesses an advanced understanding of the organization’s products and services. Subject matter expert in a variety of field's concepts, practices and procedures. Relies on extensive experience and judgement to plan and accomplish tasks. Works under minimal supervision. Performs complex tasks/multi-tasks. Education/Experience Bachelor’s Degree in related Computer Science, Engineering, or Information Systems and/or equivalent training in related field preferred and 8 years of relevant experience. In lieu of degree, high school diploma or GED and 10 years of relevant experience. Two (2) years of management experience desired. Understanding of Azure, GCP, AWS, Ab Initio, Informatica will be added advantage. Exposure to database structures/ data warehousing principles, and experience in SQL across different platforms including structured and unstructured data from various enterprise sources. Working knowledge of BI analytics tools including Tibco Spotfire, Tibco Data Virtualization, Power BI, Power Apps, Power Automate will be plus. Demonstrates management, interpersonal, leadership, project management and organizational skills. Strong written/oral communications and professional presentation skills and the ability to communicate complex technical ideas. Ability to effectively solve the problem with significant interaction from other groups. Responsible for relationship with vendors and coordinating issues with vendors. Customer service driven and strong team player. Willingness to work with required time overlap with distributed teams for important meetings, discussions, and reaching out to key stakeholders. Able to work under pressure, demanding situations, producing high quality deliverables while meeting delivery dates. Must be a motivated, forward-thinking individual who is able to work with minimal supervision. Exercises good judgment and understanding of dependencies across multiple projects. Disclaimer The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
As an Agent at FedEx Logistics, your role will involve supporting Operations and leading a joint express/forwarding cargo movement initiative. This forwarding role requires experience in both warehouse and operation back office environments. You will also be responsible for additional air operations responsibilities beyond the initial joint initiative stage. Your duties will include a rotation between the forwarding office and the CFS. In the CFS, you will supervise cargo unloading, take dimension measurements and scanning, verify load plans against freight received, and make necessary load plan adjustments. In the forwarding office, you will ensure timely receipt of shipment details such as pieces count, G.W., C.W., and dimensions to facilitate any required load plan adjustments as quickly as possible. It will be essential to ensure that operation milestones are met from shipment acceptance at CFS to actual departure. Additionally, you will assist the Operations Lead in compiling KPI measurements and reports. Overnight duties may be required as part of this role. FedEx Logistics provides e-Commerce, freight forwarding, import and export services, enabling companies to access global markets. They offer comprehensive international ocean and air freight forwarding, surface transportation, distribution, customs brokerage, trade and customs advisory services, as well as advanced e-commerce and trade facilitation solutions. The company's philosophy, PeopleServiceProfit (P-S-P), focuses on taking care of employees to deliver impeccable service to customers, thereby driving the necessary profit for FedEx's success. Through the P-S-P philosophy, FedEx Logistics fosters a work environment that encourages innovation and the delivery of high-quality service. The company values employee well-being and contributions. FedEx Logistics honors innovation, integrity, and diversity. The company has various formal policies, procedures, and programs to bring out the best in its staff, both individually and as part of teams. The mission is to be the Best Company to work for, providing the Best Service and having the Best Brand in the industry. We hope your job search experience with FedEx Logistics, Inc. will be rewarding, and we look forward to hearing from you!,
Your role as a Senior Agent at FedEx Logistics involves supporting Operations and leading a joint express/forwarding cargo movement initiative. This forwarding role requires your expertise in both warehouse and operation back office environments. Your responsibilities will include: - Rotating duties between the forwarding office and CFS (Cargo Freight Station) - Supervising cargo unloading, dimension measurements, and scanning at CFS - Verifying load plans against freight received and making necessary load plan adjustments - Ensuring timely receipt of shipment details at the forwarding office for load plan adjustments - Meeting operation milestones from shipment acceptance to actual departure - Assisting Operations Lead in compiling KPI measurements and reports - Overnight duties may be required At FedEx Logistics, they provide e-Commerce, freight forwarding, import/export services, and more to help companies reach global markets. Their services include comprehensive international ocean and air freight forwarding, surface transportation, distribution, customs brokerage, trade advisory, and e-commerce solutions. The company's philosophy, known as PeopleServiceProfit (P-S-P), focuses on taking care of employees to deliver impeccable service to customers, resulting in profit for the company. FedEx Logistics values innovation, integrity, and diversity, with formal policies and programs to bring out the best in their staff. Their mission is to be the best company to work for, with the best service and brand in the industry. FedEx Logistics looks forward to your application and hopes your job search experience with them will be rewarding.,
General Summary The Scrum Master will be responsible for understanding the big development picture of each sprint. They are responsible for delegating tasks appropriately and ensuring the team is working on the right tasks at the right time. They also want to ensure the team is fully deployed and not idle. A Scrum Master helps the team to become self-organizing and empowered to create, innovate, and make decisions for themselves as one team. Primary Responsibilities Support scrum team through the complete software development life-cycle using the Scaled Agile Methodology and Scrum or Kanban approaches. Help team members to create effective User Stories, write acceptance criteria to know when a story is Done, and break down stories into sub-tasks. Help each team use Epics, Features, time-boxed (spike) stories, and sprint goals effectively. Support each Product Owner to refine and prioritize their Backlog and Epics in alignment with business goals. Schedule/facilitate Sprint Planning, Backlog Refinement, Daily Scrum, and Sprint Retrospective meetings. Ensure that the highest priority items identified in the Sprint Retrospective are appropriately addressed. Work with the teams and business to remove impediments and blockers. Encourage radical transparency. Foster ever-improving intra- and inter-team dynamics. Use agile metrics judiciously. Encourage team excellence. Maintain an open dialog with the Product Owners and team members through recurring one-on-one meetings to coach and mentor entire team. Work closely with other Scrum Masters. Program team and Release train Engineer. Plan and prepare team for PI planning. Education/Experience Bachelor’s Degree or equivalent in Computer Science, or MIS with 8-10yrs of work experience. Strong communication skills, written and verbal Proven coaching and mentoring abilities Agile/Scrum, Agile/Kanban experience Agile planning, ceremonies, roles experience Good conflict resolution Continuous improvement approach Demonstrable emotional intelligence Proven problem solving skills Servant leadership mindset Strong facilitator Good To Have Certifications such as CSM, PMI-ACP, PMP a plus Project management experience with demonstrated scrum master experience Perform the role of Scrum Master for one or more teams Leading multiple, simultaneous initiatives or small programs / release trains Scaled Agile Framework (SAFe) experience and systems development environment experience Reflecting Agile/Scrum values to the team as a servant leader Strong mediation and negotiation skills Support and educate Product Owners, especially in regard to developing, refining and managing the product backlog Ability to communicate and work well with team co-located across the globe Guide and coach teams to be self-organizing Creates and maintains process documentation Foster an environment of high communication, collaboration and accountability Excellent organizational skills with a willingness to adapt to different tools or processes as the situation requires, and to suggest improvements or alternatives when warranted Excellent written and verbal communication skills and excellent attention to detail A thirst for knowledge and a desire for continuous improvement - personally, professionally, and as a valued member of the team Ability to multi-task and prioritize deliverables Customer focused, sensitive to customer needs, their critical business cycles and schedule Self-motivated and able to work under pressure to deliver high-quality solutions Adept at working within highly matrixed organization Leads the production implementation of product increments and features Effective stakeholder management and communication Manages budget and achieving cost targets Builds and leverages effective alliances across technical and business community The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
Implements, administers, interprets and communicates Peoples policies and programs at FedEx Logistics India to ensure maximum efficiency, cost effectiveness, and adherence to overall company philosophy, policy, and procedures. Assist in the development of people's Systems, and strategic initiatives for rollout in country Plan, Attract, Recruit, and maintain a talented workforce fitting regional organization strategy Assist in the planning and management of compensation and Benefits General Job Purpose: Oversees end-to-end People Operations across supply chain and warehouse locations, including employee relations, recruitment, onboarding, performance management, and training. Manages large-scale contract staffing, statutory compliance (CLRA, S&E, LWF), IR matters, and NAPS/NATS programs. Drives HR reporting, analytics, capability building, and supports global HR initiatives to ensure a compliant, skilled, and high-performing workforce. Summary of Essential Job Functions: HR Operations & Employee Relations Support employee relations cases by addressing workplace concerns, resolving disputes, and recommending corrective actions in alignment with labor laws. Conduct disciplinary inquiries under Model Standing Orders and applicable regulations; document findings and advise management on outcomes. Conduct exit interviews, analyse trends, and share insights with leadership for corrective action. Maintain accurate employee records, ensuring timely updates for promotions, transfers, salary changes, and terminations. Recruitment & Onboarding Assist in recruitment activities, including hiring coordination and agency liaison. Conduct new hire orientations and ensure all onboarding documentation and compliance requirements are completed. Ensure internal job posting, transfer and promotion processes comply with company policy. Performance Management & Compensation Support development, communication, and execution of job descriptions in partnership with leadership. Administer performance appraisal cycles and salary review processes to ensure fairness, objectivity, and policy alignment. Ensure compensation and benefits programs are executed in accordance with approved frameworks. Employee Development & Training Implement training and mandatory compliance programs across sites; track effectiveness and follow-up actions. Manage Individual Development Plans (IDPs), monitor progress, and provide insights to functional leaders. Support implementation of learning interventions and evaluate ROI on capability-building efforts. Industrial Relations & Contract Workforce Governance Manage IR matters, including disciplinary cases, PIP execution, union interactions (if applicable), and grievance handling. Manage 1000+ contract staff across warehouse locations nationwide. Source, evaluate, and onboard contract staffing agencies; conduct audits to ensure compliance and service quality. Oversee timely filing and renewal of labor licenses and statutory documentation under CLRA, S&E, LWF, and other state-specific laws. Compliance & Statutory Reporting Ensure all warehouses and offices remain compliant with labor laws and company policies. Monitor statutory requirements, including labour returns, contractor audits, payroll filings, attendance discipline, and documentation archiving. Prepare periodic HR dashboards, compliance reports, and workforce analytics for management review. HR Projects & Engagement Assist with deployment of global HR initiatives locally and provide feedback on India implementation realities. Support employee surveys, analyses findings, and assist managers in closing identified gaps. Provide business support recommendations that balance operational needs with compliance requirements. Capability Building & Government Scheme Administration Manage apprenticeship programs (NAPS / NATS), including hiring, rotation, assessment, and compliance submissions. Evaluate skill outcomes and integrate graduates into pipeline roles to strengthen workforce capability. Reporting & Analytics Prepare statistical HR analytics — attrition, IR cases, hiring performance, development progress, contractor compliance scorecards, and manpower movement. Share actionable insights with leadership for informed decision-making. Minimum Requirements: Education: Any Graduate Post-graduation in Human Resource & Labour Studies. Skill & Experience: Around 5+ Proven experience in Industrial Relations. Strong analytical skills. Excellent communication and presentation skills. Detailed oriented Strong human relations and communications skills required. Honesty and Integrity. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
The Senior Specialist, Bonded Warehouse will be responsible for the complete Bonded Warehouse function under the International Supply Chain business of FedEx Logistics. The position will be responsible for setting up bonded warehouses across India from the initial stage. The position will also be responsible for leading and growing bonded warehouse operations across India—overseeing strategy, regulatory compliance, financial performance, stakeholder management, and commercial expansion. PRINCIPLE DUTIES, AND RESPONSIBILITIES Define and execute business strategy for bonded warehousing aligned with organizational goals. Drive financial performance, managing budgets, revenue targets, cost controls, and profitability strategies. Ensure full compliance with Indian Customs norms Maintain detailed records of all bonded goods, carriers, and clearance documentation. Coordinate audits and inspections with Customs authorities to maintain license integrity and compliance. Oversee end-to-end bonded warehouse operations: goods receipt, secure storage, inventory control, dispatch, and returns. Implement robust SOPs and ensure compliance with the same. Monitor KPIs such as inventory accuracy, turnaround time, duty deferment, and space utilization. Collaborate with freight forwarders, importers/exporters, consultants, and Customs. Maintain high client satisfaction—handle escalations, ensure SLA compliance, and optimize service quality. Identify, pursue, and win new B2B business—importers, exporters, 3PLs, e-commerce players. Develop pricing strategies, service offerings, and marketing plans. Represent the warehouse at industry events and client pitches. Develop and execute a growth strategy for bonded warehousing services across India. Identify and acquire new clients (importers, exporters, 3PLs, e-commerce players, manufacturers). Build strategic partnerships with logistics providers, trade associations, and industry networks. Design competitive pricing models and service packages to attract high-value customers. Represent the company at trade shows, industry forums, and client meetings to enhance visibility and brand positioning. Drive cross-selling of value-added services (e.g., labeling, repacking, kitting) to increase revenue streams. Drive light-value services (e.g., labeling, repacking, kitting) under Customs approval. JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE Academic: Master’s degree or equivalent, preferably in business. Experience & knowledge: Post-graduate’s degree in Supply Chain Management, Business Administration, or related field. 10-15 years of experience in Bonded warehouse operations, Customs compliance. Strong understanding of supply chain processes including order management, logistics, and inventory. Excellent communication, interpersonal, and stakeholder management skills. Bonded warehouse experience is desired. Ability to manage multiple priorities and work cross-functionally in a dynamic environment. Experience supporting new projects or client onboarding is a necessity. Attribute: Effective analytical, problem solving, communication, team-leading abilities. Professionalism and persuasive presentation skills with the ability to grasp and communicate complex value propositions. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!