JOB DESCRIPTION POSITION TITLE: Strategic Business Development Executive REPORTS TO: Regional Sales Manager, Ocean Freight POSITION SUMMARY Develops and maintains strategic partnerships with new or existing customers. Oversee customer accounts, strategically developing solutions that precisely meet customer needs and drive optimal sales and profits. Identifies opportunities for account growth while offering customers a full array of value added services. Identify key trends for ocean and freight forward industry to determine new sales opportunities. Monitors competitor actions to ensure that appropriate responses are formulated and communicated. PRINCIPAL DUTIES AND RESPONSIBILITIES Establish strategic partnerships for company’s ocean and freight forward business. Demonstrate an agile mindset, lead by example, and embrace change, emphasizing attentive listening to business objectives. Develop customer accounts on a global scale, driving growth through high-level strategies and leading the account growth for effective execution. Prospecting of target customers through proactive networking and leveraging existing relationships within the broader FedEx enterprise. Developing the sales strategy for the deployment of the Company’s services to customer opportunities within ocean and freight business. Ensures attainment of revenue and margin/yield goals for assigned accounts. Formulate and develop comprehensive business plans for each account. Address sales growth activities, competitive pricing strategies while coordinating customer-based activities and strategies globally. Engage with customers at a senior level to assess satisfaction, manage critical situations with at-risk accounts, and ensure a proactive approach to customer needs. Collaborate across functional areas in development of solutions, proposals, and pricing models. This includes attending sales calls to further define the opportunity and develop the value proposition for account closure. Manage the proposal and presentation process. Utilize established processes and tools and ensure all data is accurate and up-to-date. Provide weekly reporting on all accounts in stages for new business development. Provide leadership for sales to the Company by continuously energizing the effort for moving new potential customers through the sales cycle in a professional, passionate, and engaging manner. JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE Bachelor’s Degree/equivalent and eight(8) years of ocean and freight forward sales experience required. Experience selling to C-Suite Executives is highly preferred. Proven experience with logistics processes, solutions and project management. Strong understanding of ocean freight import process from issuance to final delivery. Successful experience selling solutions globally to customers of varying size and complexity. Demonstrated ability to achieve major account sales goals & to plan & execute major customer sales strategies. Ability to seek out available resources to create preliminary comprehensive acct overviews and summaries, basic financial competitive analyses by industry vertical & quantitative benchmarking preferred. Strong interpersonal skills with the ability to develop effective customer and employee relationships. Strategic planning and sales management skills. Show more Show less

Develops and maintains strategic partnerships with new or existing customers. Oversee customer accounts, strategically developing solutions that precisely meet customer needs and drive optimal sales and profits. Identifies opportunities for account growth while offering customers a full array of value added services. Identify key trends for ocean and freight forward industry to determine new sales opportunities. Monitors competitor actions to ensure that appropriate responses are formulated and communicated. Principal Duties And Responsibilities Establish strategic partnerships for company’s ocean and freight forward business. Demonstrate an agile mindset, lead by example, and embrace change, emphasizing attentive listening to business objectives. Develop customer accounts on a global scale, driving growth through high-level strategies and leading the account growth for effective execution. Prospecting of target customers through proactive networking and leveraging existing relationships within the broader FedEx enterprise. Developing the sales strategy for the deployment of the Company’s services to customer opportunities within ocean and freight business. Ensures attainment of revenue and margin/yield goals for assigned accounts. Formulate and develop comprehensive business plans for each account. Address sales growth activities, competitive pricing strategies while coordinating customer-based activities and strategies globally. Engage with customers at a senior level to assess satisfaction, manage critical situations with at-risk accounts, and ensure a proactive approach to customer needs. Collaborate across functional areas in development of solutions, proposals, and pricing models. This includes attending sales calls to further define the opportunity and develop the value proposition for account closure. Manage the proposal and presentation process. Utilize established processes and tools and ensure all data is accurate and up-to-date. Provide weekly reporting on all accounts in stages for new business development. Provide leadership for sales to the Company by continuously energizing the effort for moving new potential customers through the sales cycle in a professional, passionate, and engaging manner. JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE Bachelor’s Degree/equivalent and eight(8) years of ocean and freight forward sales experience required. Experience selling to C-Suite Executives is highly preferred. Proven experience with logistics processes, solutions and project management. Strong understanding of ocean freight import process from issuance to final delivery. Successful experience selling solutions globally to customers of varying size and complexity. Demonstrated ability to achieve major account sales goals & to plan & execute major customer sales strategies. Ability to seek out available resources to create preliminary comprehensive acct overviews and summaries, basic financial competitive analyses by industry vertical & quantitative benchmarking preferred. Strong interpersonal skills with the ability to develop effective customer and employee relationships. Strategic planning and sales management skills. The Company FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! Show more Show less

General Summary The Business Product Advisor is responsible for working with cross-functional teams to enhance our current product capabilities, define and design solutions to improve capabilities and execute through implementation. The Product Advisor will also design, build and roll out new products consistent with the company’s vision. Primary Responsibilities Design and conduct research and market analysis to build a deeper understanding of our target customer’s needs. Ongoing communication with customers to stay current on their needs and pain points. Assess market competition by comparing the company's product to competitors' products. Understands comparable 3PL offerings as well as industry best practices. Align product roadmap with strategic direction by synthesizing market, competitor, and voice of customer data into meaningful epics and stories. Leads product development of new and existing supply chain products by understanding and passionately advocating on behalf of the product, defining feature sets, and developing and communicating product requirements. Partners with IT, customer service, sales, operations and other groups across FedEx to manage and deliver business capabilities and system solutions. Drive business process changes necessary to simplify and optimize customer operations. Manages data to benchmark competing resource requests surrounding technical debt, production support, and new feature development. Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules and project managing to completion Being the subject matter expert both internally and externally. Coordinates with go-to-sales and go-to-market teams for market and sales strategies. Work productively in a mixed model of both agile and waterfall product development. Education/Experience Bachelor’s Degree in related field preferred and 8 years product management/consultancy experience working with operational systems. Proven track record of managing a successful product through its lifecycle, preferably with hardware/software Strong understanding of logistics systems, including the ability to translate technical capabilities into business features Proven ability within logistics, operations, and project management. Strong problem solving and analytical skills Skilled at working effectively with cross functional teams; strongly collaborative Technical background or orientation Ability to think both strategically and tactically within a dynamic, fast-paced environment Physical/Cognitive Requirements With or without accommodation: Ability to follow policies and procedures. Ability to read, write and interpret information. Ability to add, subtract, multiply and divide. Ability to use hands to finger, handle, or feel. Ability to sit/walk/stand for up to 8 hours per day. Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus. Working Conditions General office environment that is generally favorable.Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available. ADA The Company is committed to making reasonable accommodations for qualified individuals with disabilities in accordance with the ADA and any other applicable federal, state, or local laws.If you require an accommodation to perform the job, now or in the future, please contact your Human Resources Representative. Upon request, Human Resources will engage in an interactive process with you to determine whether or not a reasonable accommodation is available. Disclaimer The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.