Posted:3 days ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Role & Responsibilities

  • Administer, maintain, and optimize the Splunk ITSI environment, including configuration, tuning, and system upgrades.
  • Develop and implement ITSI service models, KPIs, and glass tables to monitor the health and performance of key IT services.
  • Migrate existing dashboards and alerting capabilities from Enterprise Splunk to ITSI.
  • Collaborate with IT teams to design dashboards, alerts, and reports that provide real-time insights into service performance and availability.
  • Enable auto-ticketing into Helix or other ticketing platforms using NEAP or similar integrations.
  • Troubleshoot and resolve issues related to Splunk ITSI and associated integrations.
  • Implement best practices for data ingestion, indexing, and storage to ensure optimal system performance.
  • Monitor system performance, capacity, and security, taking proactive measures to prevent issues.
  • Provide training and support to end-users to maximize the effective use of Splunk ITSI.
  • Stay current with the latest Splunk features and best practices, recommending improvements to the Splunk environment.

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