Position Summary: The Student Retention Specialist plays a critical role in supporting student success and ensuring continuity of enrollment. This role involves proactive communication with parents and students, identifying barriers to engagement, and implementing strategies to retain students throughout the academic journey. The ideal candidate is empathetic, organized, data-driven, and passionate about student success. Key Responsibilities: Engagement & Communication: Maintain regular, friendly communication with parents and students to ensure satisfaction and address concerns. Conduct check-in calls/emails with families who show signs of disengagement or irregular attendance. Coordinate feedback sessions post-classes and follow up on concerns with the academic team. Retention Strategies & Execution: Track attendance and class participation; identify at-risk students and intervene early. Create personalized retention plans and work with the academic coordinator and tutors to implement solutions. Promote re-enrollments by highlighting progress and future learning goals. Data & Reporting: Maintain accurate records of student engagement, satisfaction levels, and retention statistics. Prepare weekly/monthly retention reports and recommend improvements. Collaboration: Work closely with sales, academic, and support teams to ensure seamless student experiences. Assist in onboarding and orientation sessions to set clear expectations with students and families. Qualifications & Skills: Bachelor's degree in Education, Psychology, Communications, or related field. Prior experience in education, client relations, or student support roles preferred. Excellent interpersonal, verbal, and written communication skills. Strong organizational and follow-up abilities. Empathy, patience, and a problem-solving mindset. Proficiency with CRM tools and basic data analysis. What We Offer: A dynamic, mission-driven work environment. Opportunities for professional growth and training. Collaborative team culture. Show more Show less
We are seeking an energetic and enthusiastic Proficient English Tutor to join our team on a full-time basis. The ideal candidate will possess a strong command of the English language and excel in delivering engaging, high-quality lessons. As a remote tutor, you will not only provide exceptional educational support but also play a key role in converting demo sessions into ongoing tutoring relationships through dynamic presentations and professional communication. Key Responsibilities: Lesson Delivery: Teach English with high energy and enthusiasm, covering grammar, vocabulary, reading comprehension, and writing through virtual platforms. Ensure lessons are engaging, interactive, and tailored to individual student needs. Demo Sessions: Present our tutoring program to parents and students with passion and professionalism. Highlight the unique benefits and value of our courses, effectively addressing any questions or concerns. Conversion: Drive the conversion of demo sessions into regular tutoring engagements. Utilize persuasive communication techniques to showcase the advantages of continued tutoring and address potential objections. Student Engagement: Create a positive and motivating virtual learning environment. Foster strong relationships with students and parents, ensuring that students remain excited and committed to their learning journey. Communication: Maintain clear, professional, and prompt communication with students and parents. Provide regular updates on student progress and actively engage with parents to discuss their child's needs and progress. Feedback and Improvement: Continuously gather feedback from students and parents to refine your approach. Stay updated on best practices in online education and implement improvements to enhance the quality of your presentations and teaching methods. Administrative Duties: Manage administrative tasks such as recording attendance, preparing reports, and maintaining student records through online systems with precision and efficiency. Qualifications: Education: Bachelor’s degree in English, Education, Linguistics, or a related field. Advanced degrees or teaching certifications are a plus. Experience: Proven experience as an English tutor or teacher, preferably with experience in online teaching and demonstrated success in converting demos into ongoing engagements. Skills: Excellent command of the English language, both written and spoken. Exceptional interpersonal and communication skills, with a focus on enthusiasm and professionalism. Proficiency in using online educational technology and tools (e.g., Zoom, Google Classroom). Strong organizational and time-management skills. Ability to deliver engaging presentations and effectively drive conversions. Attributes: High energy and enthusiasm for teaching and presenting. Passionate about helping students succeed and committed to delivering high-quality educational experiences. Creative and resourceful in lesson planning and problem-solving. Persuasive and skilled in sales techniques for converting demo sessions into regular clients. Additional Information: Remote Work: Must have a reliable internet connection and a suitable home office setup. Work Hours: Full-time hours with flexibility required to accommodate students in different time zones.
Job Title: Coordinator – Customer Support & Success Experience Required: Minimum 1 year Salary: 15k to 20k Working Hours: 11 AM to 9 PM ( 2 hours break) Monday to Saturday Work From Home About the Role: We are looking for a highly motivated and organized Coordinator with a strong background in Customer Support and Customer Success . The ideal candidate will act as a bridge between our customers and internal teams, ensuring smooth communication, timely resolutions, and a delightful customer experience. Key Responsibilities: Handle inbound and outbound communication with customers via phone, email, and chat Resolve customer queries efficiently with a customer-first approach Build relationships and proactively engage with customers to ensure satisfaction and retention Manage follow-ups and escalations with attention to detail Maintain accurate records of interactions in CRM or tracking systems Collaborate with internal teams (sales, academics, operations) to ensure a seamless customer journey Monitor and improve customer satisfaction metrics (CSAT, NPS, etc.) Assist in onboarding new customers and guiding them through our services Requirements: Minimum 1 year of experience in customer support, success, or coordination roles Excellent communication skills in English (verbal and written) Ability to handle difficult situations calmly and professionally Strong problem-solving and follow-up skills Organized and able to multitask in a fast-paced environment Tech-savvy – able to work with CRM, spreadsheets, and support tools Fluency in Tamil is a plus (if required for your audience) Preferred Qualities: Empathetic and customer-centric mindset Positive attitude and willingness to go the extra mile Experience in the edtech or service-based industry is a bonus
Job Title: Proficient English Demo Tutor Location: Remote Job Type: Full-Time Job Summary: We are seeking an energetic and enthusiastic Proficient English Tutor to join our team on a full-time basis. The ideal candidate will possess a strong command of the English language and excel in delivering engaging, high-quality lessons. As a remote tutor, you will not only provide exceptional educational support but also play a key role in converting demo sessions into ongoing tutoring relationships through dynamic presentations and professional communication. Key Responsibilities: Lesson Delivery: Teach English with high energy and enthusiasm, covering grammar, vocabulary, reading comprehension, and writing through virtual platforms. Ensure lessons are engaging, interactive, and tailored to individual student needs. Demo Sessions: Present our tutoring program to parents and students with passion and professionalism. Highlight the unique benefits and value of our courses, effectively addressing any questions or concerns. Conversion: Drive the conversion of demo sessions into regular tutoring engagements. Utilize persuasive communication techniques to showcase the advantages of continued tutoring and address potential objections. Student Engagement: Create a positive and motivating virtual learning environment. Foster strong relationships with students and parents, ensuring that students remain excited and committed to their learning journey. Communication: Maintain clear, professional, and prompt communication with students and parents. Provide regular updates on student progress and actively engage with parents to discuss their child's needs and progress. Feedback and Improvement: Continuously gather feedback from students and parents to refine your approach. Stay updated on best practices in online education and implement improvements to enhance the quality of your presentations and teaching methods. Administrative Duties: Manage administrative tasks such as recording attendance, preparing reports, and maintaining student records through online systems with precision and efficiency. Qualifications: Education: Bachelor’s degree in English, Education, Linguistics, or a related field. Advanced degrees or teaching certifications are a plus. Experience: Proven experience as an English tutor or teacher, preferably with experience in online teaching and demonstrated success in converting demos into ongoing engagements. Skills: Excellent command of the English language, both written and spoken. Exceptional interpersonal and communication skills, with a focus on enthusiasm and professionalism. Proficiency in using online educational technology and tools (e.g., Zoom, Google Classroom). Strong organizational and time-management skills. Ability to deliver engaging presentations and effectively drive conversions. Attributes: High energy and enthusiasm for teaching and presenting. Passionate about helping students succeed and committed to delivering high-quality educational experiences. Creative and resourceful in lesson planning and problem-solving. Persuasive and skilled in sales techniques for converting demo sessions into regular clients. Additional Information: Remote Work: Must have a reliable internet connection and a suitable home office setup. Work Hours: Full-time hours with flexibility required to accommodate students in different time zones.
Company Description Spellzee offers Live online courses that are satisfying, engaging, and joyful, providing an excellent learning experience. Learners can conveniently access courses from anywhere and at their own pace using our user-friendly platform. Role Description This is a full-time remote role for a Business Development Specialist at Spellzee. The specialist will be responsible for tasks related to lead generation, market research, customer service, and communication to drive business growth and development. Candidate with edtech sales experience preferred Responsibilities: Acquire and maintain a high understanding of our product range Sourcing new opportunities through calls, emails, direct meet, etc. Make calls and talk to maximum number of customers per day Coordinate internally with Senior Staff for well arrange Demo Sessions and follow up for potential conversions Establish and maintain effective contact with the potential and existing leads/customer and ensure they are addressed and necessary follow ups are done in a timely manner Create and share weekly and monthly reports and metrics on progress Maintain accurate records of leads and conversions in relevant formats Participate in training sessions or professional development activities as required. Maintain territorial market and competitor awareness, developing and presenting new ideas for new opportunities Job requirements: Good Communication Skills Bilingual preferred especially with Tamil Speaking Ability to connect and interact with potential customers Target oriented and with good convincing ability and confident personality Candidates with experience in customer service and relationship building are preferred Strong organizational and time-management skills. Graduate with a Bachelors and Sales Experience Candidate should have a good laptop with functional audio/video plugins and a stable WiFi connection
Company Description Spellzee offers live online courses that are satisfying, engaging, and provide an excellent learning experience. Our platform is user-friendly and allows learners to study from anywhere, at their own pace. We are committed to delivering joy and satisfaction through our educational programs. Role Description This is a full-time remote role for a Business Development Intern. The intern will be responsible for conducting market research, generating leads, providing customer service, and supporting business development initiatives. Daily tasks include analyzing data, communicating with potential clients, and assisting in strategic planning. Qualifications Excellent Communication and Customer Service skills Ability to work independently and remotely Bachelor&aposs degree or currently pursuing a degree in Business, Marketing, or a related field is preferred Show more Show less
About the Role: Are you passionate about teaching phonics to young children? Spellzee is looking for a Full-Time English Tutor who can conduct engaging and effective trial classes for kids (ages 4–14) and clearly communicate learning outcomes to parents. This is a full-time paid role (not freelance or per demo), with salary based on your experience and performance. What You’ll Do: Conduct interactive phonics demo classes (1:1 and small groups) Engage both children and parents during the session Explain phonics concepts like letter sounds, blending, segmenting, etc. Coordinate with academic and sales teams for demo scheduling Provide feedback to internal teams after each demo Requirements: 1+ year experience in teaching phonics (online preferred) Knowledge of Jolly Phonics or similar methods (certification is a plus) Fluent in English and any one South Indian language (Tamil, Telugu, Kannada, or Malayalam) Confident in handling both children and parents Must have a proper work-from-home setup : laptop, webcam, headset & stable internet Comfortable working between 2 PM to 9 PM, Monday–Saturday What We Offer: Fixed monthly salary between ₹12,000 – ₹20,000 (based on experience & performance) Incentives for demo conversions Opportunity to grow within a fast-scaling edtech startup Supportive, child-focused team culture
Spellzee is looking for a Full-Time Phonics Tutor who can conduct engaging and effective trial classes for kids (ages 414) and clearly communicate learning outcomes to parents. Work from home
Digital Marketing Intern 📍 Location: Chennai (Work from Office / Hybrid) 🕒 Duration: 3 to 6 Months 💰 Stipend: (based on performance) 🗓️ Start Date: Immediate 🗣️ Language Preference: Tamil-speaking candidates preferred About Us Spellzee is a fast-growing edtech startup dedicated to improving English language and communication skills for children. With over 1450+ active students and a strong digital presence, we are looking for a creative and driven intern to support our digital marketing efforts and help scale our social media visibility. Role Overview We are seeking a Chennai-based Social Media & Digital Marketing Intern who is passionate about content creation, digital tools, and marketing strategy. The selected candidate will assist in developing and executing social media campaigns, designing creative assets, and analyzing engagement metrics. This role offers a valuable opportunity to gain hands-on experience in a fast-paced startup environment. Key Responsibilities Create and schedule engaging content for social media platforms (Instagram, Facebook, LinkedIn) Edit and publish reels, short videos, and other multimedia content Develop creative copy, hashtags, and captions aligned with brand tone Design posts and visuals using tools such as Canva or Adobe Suite Support paid marketing campaigns across Google and Meta platforms Track campaign performance and provide regular insights and reports Stay updated on trends and suggest innovative campaign ideas Candidate Requirements Currently residing in Chennai Proficiency in digital marketing tools such as: Meta Business Suite Google Ads Canva / Adobe Creative Tools Mailchimp / Sendinblue Strong understanding of social media platforms and best practices Basic video editing skills (for reels, shorts, etc.) Excellent written and verbal communication skills in English Fluency in Tamil is an added advantage Highly creative, detail-oriented, and proactive Ability to work independently and meet deadlines What We Offer Exposure to real-time digital marketing and brand strategy Opportunity to contribute to high-impact campaigns Guidance from experienced professionals in the edtech sector Possibility of full-time employment based on performance
Digital Marketing Intern ???? Location: Chennai (Work from Office / Hybrid) ???? Duration: 3 to 6 Months ???? Stipend: (based on performance) ????? Start Date: Immediate ????? Language Preference: Tamil-speaking candidates preferred About Us Spellzee is a fast-growing edtech startup dedicated to improving English language and communication skills for children. With over 1450+ active students and a strong digital presence, we are looking for a creative and driven intern to support our digital marketing efforts and help scale our social media visibility. Role Overview We are seeking a Chennai-based Social Media & Digital Marketing Intern who is passionate about content creation, digital tools, and marketing strategy. The selected candidate will assist in developing and executing social media campaigns, designing creative assets, and analyzing engagement metrics. This role offers a valuable opportunity to gain hands-on experience in a fast-paced startup environment. Key Responsibilities Create and schedule engaging content for social media platforms (Instagram, Facebook, LinkedIn) Edit and publish reels, short videos, and other multimedia content Develop creative copy, hashtags, and captions aligned with brand tone Design posts and visuals using tools such as Canva or Adobe Suite Support paid marketing campaigns across Google and Meta platforms Track campaign performance and provide regular insights and reports Stay updated on trends and suggest innovative campaign ideas Candidate Requirements Currently residing in Chennai Proficiency in digital marketing tools such as: Meta Business Suite Google Ads Canva / Adobe Creative Tools Mailchimp / Sendinblue Strong understanding of social media platforms and best practices Basic video editing skills (for reels, shorts, etc.) Excellent written and verbal communication skills in English Fluency in Tamil is an added advantage Highly creative, detail-oriented, and proactive Ability to work independently and meet deadlines What We Offer Exposure to real-time digital marketing and brand strategy Opportunity to contribute to high-impact campaigns Guidance from experienced professionals in the edtech sector Possibility of full-time employment based on performance Show more Show less
Sales Pitch - Schedule demos - post demo follow-up - conversion - CRM Update
About the Role We are looking for a highly creative and experienced Freelance UI/UX Designer who can design intuitive, engaging, and visually appealing user interfaces. The ideal candidate should have a strong understanding of user experience principles and be able to translate business requirements into seamless digital experiences. Key Responsibilities Design wireframes, prototypes, and high-fidelity UI mockups for web and mobile applications. Create user-friendly, engaging, and modern designs that align with brand guidelines. Conduct user research and usability testing to gather insights and improve designs. Collaborate with developers, product managers, and other stakeholders to ensure feasibility and consistency. Stay updated with the latest design trends, tools, and technologies. Deliver design assets and documentation to support development teams. Requirements Proven experience as a UI/UX Designer (minimum 3–5 years). Strong portfolio showcasing creative UI designs and effective UX solutions. Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar. Solid understanding of design principles, color theory, typography, and responsive design. Experience in designing for both web and mobile platforms. Strong attention to detail and ability to deliver within deadlines. Excellent communication and collaboration skills. Preferred Experience with design systems and component libraries. Basic knowledge of HTML, CSS, or front-end frameworks (not mandatory, but a plus).