Specialist SAPC Technical Authority

Specialist SAPC Technical Authority

What You Will Do: Key Responsibilities

• Develop and maintain automated solutions

  tailored for the SAPC domain, ensuring efficiency and reliability.

• Guide and support a team

  by providing deep domain expertise in SAPC and related technologies.

• Contribute to the improvement of recovery processes

  , specifically within the context of SAPC, enhancing system resilience.
• Actively

  take part in the full cycle of service delivery methodologies

  , from initial design to ongoing operations and evolution.

• Perform complex change analyses

  and support the execution thereof, ensuring minimal disruption.

• Develop and implement strategies for improving the customer experience

  , leveraging SAPC capabilities.

Required Qualifications

• Ericsson Operations Engine - Mode Of Operations:

  Strong understanding and practical experience with operational frameworks (or similar industry-standard operations engines relevant to telecom/SAPC).

• Overall understanding of Automation:

  Comprehensive knowledge of automation principles, tools, and their application within the SAPC context.

• Network Level Competence:

  Deep understanding and proficiency in network concepts and operations, particularly as they relate to policy and charging control.

• Cross-Domain Solutions:

  Experience in developing and managing solutions that span multiple technical domains, integrating with SAPC.

• Capacity Management:

  Expertise in capacity planning, monitoring, and optimization for policy and charging systems.

• Managing Business Innovation and Simplification:

  Proven ability to drive innovation and simplify complex business processes within managed services.

• Lifecycle Management:

  Knowledge and experience with the full lifecycle management of technical solutions and services, especially for SAPC components.

• cration And Change Management:

  Strong skills in managing network configurations and executing controlled changes in complex environments.

• MS TOP (Managed Services Technical Operating Procedures):

  Familiarity with Managed Services Technical Operating Procedures (or similar operational frameworks).

• Customer Experience Improvement:

  Demonstrated ability to contribute to and drive initiatives focused on enhancing customer experience through technical solutions.

• Business Requirements:

  Strong capability to understand and translate complex business requirements into technical solutions within the SAPC domain.

• Network Diagnostics:

  Advanced skills in network diagnostics and troubleshooting for policy and charging systems.

• Work Level Agreement (WLA) and Service Level Agreement (SLA):

  Solid understanding of WLA and SLA frameworks and their implications for service delivery.

• System Configuration:

  Proficiency in system configuration, specifically for SAPC platforms.

• System Administration:

  Strong capabilities in system administration for relevant telecom and policy control systems.