Specialist - Post Market Quality

What will you do:

• Basic knowledge and understanding of complaint handling process as required by regulatory agencies.
• Provide updates within Trackwise on status of product field action executions and event detail information.
• Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams.
• May support international and domestic complaint entry.
• Work with internal supporting teams on quality of data coming into post market
• May monitor, create, and assign regulatory communications to quality specialists for resolution.

What you will need:

Basic Qualifications:

• Minimum 2 to 5 years relevant experience required
• Basic knowledge and understanding of complaint handling and product field action process as required by regulatory agencies
• Basic knowledge on Trackwise
• Basic understanding of how to comply with constantly changing regulatory procedures preferred

Preferred Qualifications:

• Must possess strong interpersonal skills including written and oral communication.
• Must be able to bring tasks through to completion with minimal supervision.
• Must have the ability to prioritize work and keep detailed and confidential records.