Specialist Cloud Network Engineer

So, what s the role all about

This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices. The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including inContacts private cloud environments.

This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints.

How will you make an impact

• Research and evaluation of Cloud technologies, to address current and future needs.


• Establishment of repeatable design strategies and automation.


• CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager


• Design review of fellow architect and engineer designs/implementation plans


• Escalation point for help in deep analysis and problem solving when needed


• May be required to function as a technical lead on projects of any size as necessary.


• Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other


• Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions


• Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed.


• Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment.


• Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations.


• Acts as a local expert for areas of domain expertise.


• Performs other duties as required.


• Acts as an internal consultant role across multiple business units, representing the Network team

Have you got what it takes

• 8+ years work experience within an internetworking environment.


• Experience with Cloud technologies: AWS, Azure, GCP


• Experience dealing with Infrastructure as code


• Scripting experience with JSON/YMAL for CloudFormation


• Expert Level experience with Palo Alto and F5 load balancers


• Expert Level experience with network switching and routing


• Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies)


• Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS


• Significant OSPF and BGP design, implementation, and troubleshooting experience


• Experience with MPLS environments


• Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID


• Working knowledge of IPV6


• Intermediate Visio skills


• Working knowledge of SIP


• Experience working with Management Systems and SNMP


• Excellent interpersonal, oral and written communication skills along with prior experience in a dynamic, project-oriented team environment.


• A demonstrated history of learning new technologies and adapting them to solve complex problems


• Must pay strong attention to detail and have good organizational skills.

What s in it for you

Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

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