Spanish Caller

**Job Description** **Role Overview:** OnSure Health LLC is seeking a full-time Spanish Caller based in New Delhi. As a Spanish Caller, your main responsibility will involve making outbound calls to Spanish-speaking patients and clients. You will handle inquiries, provide information about services, and offer support to ensure a high level of customer satisfaction and service quality. Additionally, you will be tasked with documenting call activities, updating patient records, and collaborating with the team for effective communication and service delivery. **Key Responsibilities:** - Make outbound calls to Spanish-speaking patients and clients - Handle inquiries, provide information about services, and offer support - Document call activities and update patient records - Work closely with the team to ensure effective communication and service delivery - Ensure a high level of customer satisfaction and service quality **Qualifications Required:** - Fluency in Spanish and English with excellent verbal and written communication skills in both languages - Experience in customer service, call center operations, or a related role - Strong problem-solving and active listening skills - Basic computer skills and familiarity with office software applications - Ability to work efficiently in a fast-paced environment - High school diploma or equivalent; a college degree is a plus - Previous experience in the healthcare industry is an advantage,