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7.0 - 10.0 years
14 - 24 Lacs
devanahalli
Work from Office
Required Skills:- Network Security (Palo Alto, load balancing, Azure) Firewall Management Intrusion Prevention Systems (IPS/IDS) SPAM Protection Network Segmentation VPN Solutions Incident Response
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The ideal candidate will review and evaluate the existing cloud infrastructure to identify areas for improvement and implement necessary changes to enhance networking and firewalls (WAFs). You should have hands-on experience in handling Linux Servers and Windows, configuring and monitoring Routers, Switches, Firewall, including VPC Enabling, and troubleshooting issues in AWS. It would be an added advantage if you have implemented CCNA or Redhat Linux. You will be responsible for configuring and deploying cyber security tools (e.g., Sentinel One) to protect the AWS infrastructure from potential threats and vulnerabilities. Implementing best practice resiliency measures, such as spam filters, to ensure the stability and reliability of the cloud infrastructure is also a key aspect of the role. As part of the job, you will conduct thorough reviews of the existing AWS infrastructure, identify areas for optimization, and implement best practice configurations on existing web services. Designing, deploying, and managing cloud-based solutions on the AWS platform will be one of your primary responsibilities. Collaboration with development teams to optimize application performance and scalability in the AWS environment is essential. Ensuring the security, availability, and reliability of AWS resources and applications will be a critical part of your role. It is also important to stay up to date with the latest trends and developments in cloud computing and AWS services to bring continuous improvement to the infrastructure.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The role involves reviewing and evaluating the existing cloud infrastructure to identify areas for improvement and implementing necessary changes to enhance networking and firewalls (WAFs). The ideal candidate should have hands-on experience in handling Linux Servers and Windows, VMWare, and VSphere. They should be proficient in configuring and monitoring Routers, Switches, Firewalls, and VPC Enabling in Windows. Monitoring and troubleshooting issues in AWS and experience in Terraform for creating a duplicate environment would be an added advantage. Strong exposure in security focusing on OS, Patches, Firewalls, Lan Debugging, Windows, and Servers is essential. Having CCNA or Redhat Linux implementation experience would be advantageous. Additionally, the responsibilities include configuring and deploying cyber security tools such as Sentinel One to protect the AWS infrastructure from potential threats and vulnerabilities. Implementing best practice resiliency measures like spam filters to ensure the stability and reliability of the cloud infrastructure is crucial. The candidate will be required to conduct thorough reviews of the existing AWS infrastructure, optimize areas for improvement, and implement best practice configurations on web services. Designing, deploying, and managing cloud-based solutions on the AWS platform is a key aspect of the role. Collaborating with development teams to optimize application performance and scalability in the AWS environment is essential. Ensuring the security, availability, and reliability of AWS resources and applications is a priority. Staying updated with the latest trends and developments in cloud computing and AWS services is expected. Possessing a certification in VMware administration would be an added advantage.,
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description We are looking for a Technical Account Manager to join our growing global team at Sectigo. As a Technical Account Manager (TAM) at Sectigo, you will play a pivotal role in providing Premier Support to high value enterprise customers, delivering an elevated level of access to Sectigo experts and features. Acting as the single point of contact for issue management, you will ensure consistent, proactive, and personalized service while collaborating with internal teams to optimize solutions for customer success. Sectigo Premier Support is designed to provide 24/7/365 access to experts, minimizing downtime, maximizing productivity, and driving customer success. This role is critical to achieving Sectigos mission of delivering a world-class customer experience. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Technical Support And Guidance Facilitate timely solutions for technical support problems, ensuring minimal disruption and productivity loss. Collaborate with internal technical teams to proactively monitor and manage customer issues. Troubleshoot and resolve technical problems with a strong understanding of Sectigo&aposs PKI/Digital Security products, including SSL/TLS, S/MIME, and Certificate Lifecycle Management (CLM). Adhere to support metrics, including SLAs, response times, and resolution times, while meeting and exceeding customer expectations. Customer Relationship Management Provide Premier-quality account management to assigned customers, ensuring they fully receive the benefits of the Premier Support program. Act as the primary point of contact, delivering advanced troubleshooting and maintaining strategic relationships. Build trust by providing consistency, accountability, and visibility tailored to the customer&aposs business and product needs. Conduct periodic business reviews to discuss technical health, actionable insights, and personalized assessments. Product Expertise: Provide product training and technical advice to clients, ensuring they are empowered to use Sectigo solutions effectively. Maintain expertise in Sectigo&aposs product suite and related technologies, including Microsoft, Cisco, AWS, Citrix, Linux, Apache, RedHat, and Windows operating systems. Demonstrate strong knowledge of networking concepts (TCP/IP, DNS, SMTP, SSH, SSL) and information security products (antivirus, spam filters, email encryption, etc.). Leverage deep technical skills to proactively manage key events and prevent disruptions for customers. Account Management and Growth: Manage customer relationships to ensure satisfaction, retention, and long-term success. Identify opportunities by analyzing customer needs and usage trends. Act as a trusted advisor by providing personalized, data-driven insights and technical health reviews to achieve customer objectives. Advocate for customers by providing feedback to Sectigo&aposs engineering and product teams based on customer insights. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelors degree in business, information technology, or a related field (or equivalent experience) is strongly preferred. Experience Minimum 3 years of dedicated customer support, account management, or client success experience in a technical or service-related field.? Proven ability to work effectively in team environments and manage cross-functional communication.? Experience in the security industry or with technical support products is a strong asset.? Ideal Candidate Profiles, Talents, And Desired Qualifications Account Management: Proven ability to build and nurture long-term customer relationships. Experience in enterprise account management or a similar customer-facing role.? Experience conducting business reviews and delivering customer-centric solutions. Technical Expertise Familiarity with enterprise-grade technical environments, including Microsoft products, AWS, Cisco, and Java. Understanding of PKI/Digital Security products. Expertise in operating systems (Linux, Apache, RedHat, Windows) and networking concepts (TCP/IP, DNS, SMTP, etc.). Hands-on experience troubleshooting server-level and security product issues. Communication And Problem-Solving Excellent interpersonal and organizational skills to manage multiple accounts effectively. Strong problem-solving skills to address technical challenges and provide timely resolutions. Soft Skills Ability to work collaboratively in a team environment and adapt to flexible schedules. Strong relationship-building, problem-solving, and customer service skills.? Ability to manage multiple accounts and prioritize tasks effectively.? Analytical mindset with a proactive approach to identifying and solving issues.? Willingness to adjust working hours based on customer needs and business demands.? Fluency in English with excellent verbal and written communication skills. Additional language proficiency is a plus. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work and our team members reflect the positive outcomes we deliver to our customers every day. Show more Show less
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai
Work from Office
Role & responsibilities- Job Title: System Administrator / Sr. System Administrator Location: Andheri West Department: IT Reporting To: IT Manager Job Summary: The System Administrator will be responsible for maintaining, upgrading, and managing software, hardware, and networks across office and site operations. The role involves ensuring smooth functioning of IT systems, providing technical support to office staff and site teams, and enforcing IT policies and data security protocols. The candidate must be capable of coordinating remotely and in-person with site personnel to resolve issues and maintain compliance with IT standards. Key Responsibilities: Office Infrastructure Management: Manage installation, configuration, and maintenance of office desktops, laptops, printers, servers, routers, switches, and firewalls. Monitor system performance and troubleshoot issues related to hardware, software, and networking. Manage data backup and disaster recovery procedures. Handle software licensing and ensure compliance. Network and Security: Maintain secure network access and implement cybersecurity measures (antivirus, endpoint security, firewalls). Regularly update and patch systems to ensure security. Monitor network traffic and manage firewalls, VPNs, and remote access controls. User Support & Troubleshooting: Act as the first point of contact for internal technical support across departments. Assist in onboarding/offboarding users, email account setup, and system access control. Resolve system-related issues raised by the site or office team promptly. Site Team Coordination: Provide remote/onsite IT support to site teams across multiple project locations. Coordinate installation of internet devices, biometric machines, CCTV, and other tech infrastructure at sites. Monitor uptime of site connectivity and ensure data from sites (e.g., attendance logs, project updates) is synced with head office systems. Train site staff on usage of IT systems as required. Asset & Inventory Management: Maintain accurate records of IT assets and equipment issued to staff and sites. Conduct regular audits and ensure proper tagging and documentation of IT inventory. Skills & Qualifications: Bachelors degree in Information Technology or related field. Proven experience (3–5 years) as a System Administrator. Strong knowledge of Windows, Active Directory, Office 365, and networking concepts. Familiarity with remote desktop tools, VPNs, firewall management, and endpoint security solutions. Excellent problem-solving and communication skills. Willingness to travel to sites occasionally when required.
Posted 1 month ago
3.0 - 4.0 years
4 - 5 Lacs
Kolkata
Work from Office
Role & responsibilities Serve as the primary liaison between the sales team, delivery, and database teams to ensure seamless campaign execution and onboarding. Prepare sales proposals, client quotations, and campaign presentations based on strategic insights and performance data. Maintain and update client profiles, campaign history, and lead information in CRM systems. Coordinate end-to-end campaign execution while monitoring email deliverability, inbox placement, and bounce/spam rates. Use tools like SpamAssassin to evaluate email content against spam filters and suggest improvements for higher inbox placement. Track campaign performance metrics (open rates, CTR, conversions) and generate timely reports for the senior sales team. Identify upsell opportunities by analyzing client engagement trends and campaign outcomes. Assist the sales team in follow-ups, lead nurturing, and renewal communications. Ensure all campaigns follow compliance standards (CAN-SPAM, GDPR, etc.) to maintain sender reputation. CORE SKILLS Email Marketing Tools (e.g., Mailchimp, Klaviyo, Constant Contact) CRM Software (e.g., Salesforce, HubSpot, Zoho CRM) Spam Checking Tools (e.g., SpamAssassin, Mail-Tester) Email Deliverability Best Practices Campaign Reporting & Data Analysis Client Relationship Management & Upselling Proposal & Quotation Preparation Microsoft Office Suite & Google Workspace Cross-Functional Communication & Coordination QUALIFICATIONS Bachelors degree in Marketing, Business, or a related field 3+ years of experience in a Sales Support, Marketing Support, or CRM coordination role Familiarity with spam compliance tools and deliverability monitoring Strong attention to detail and a proactive attitude. Excellent communication in Spoken and Written English. Preferred candidate profile We are looking for a proactive and detail-oriented Sales Support Specialist with 3+ years of experience supporting sales teams in the digital and email marketing space. The ideal candidate will be highly skilled in CRM systems, client coordination, campaign tracking, and reporting. You should have a solid understanding of email marketing platforms, spam compliance standards (including the use of spam checking tools like SpamAssassin ), and the ability to identify upsell opportunities through campaign performance data. A strong passion for customer success, automation tools, and digital communication is essential.
Posted 1 month ago
4.0 - 9.0 years
9 - 19 Lacs
hyderabad
Work from Office
• Continuous 24x7 infrastructure monitoring via NMS tools (SolarWinds, ManageEngine, Nagios, etc.) • Monitor: o AS400 systems o Database servers (SQL, Oracle, etc.) o Application servers o Raise and track alerts/tickets for system anomalies.
Posted Date not available
7.0 - 10.0 years
14 - 19 Lacs
hyderabad
Work from Office
NOC, AS400, DB, SolarWinds, ManageEngine, Nagios, APP, SPAM,AS400 CCNA, If CCNA certified as Yes/No Cisco Technologies,Routing,Switching,Firewall Monitor and troubleshoot SolarWinds alerts and manage NCM job configuration backups Flexible with shifts
Posted Date not available
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