Spa Therapist

Job Description

Job Purpose: To provide high-quality wellness services including back massages, grooming treatments, and salon services exclusively to lounge passengers. The role aims to ensure a relaxing and rejuvenating experience, enhancing passenger satisfaction while maintaining hygiene, professionalism, and service excellence at the SPA at BASL Lounge. Roles and Responsibilities: Deliver professional SPA treatments such as back massages, neck & shoulder therapy, and express relaxation techniques tailored to short-stay lounge passengers. Perform basic grooming and salon services including hair wash, blow-dry, quick facials, and related services as required. Maintain a clean, calming, and hygienic treatment room and salon area in accordance with health and safety standards. Greet passengers warmly, understand their needs, and recommend appropriate therapies or services. Manage appointments efficiently to ensure minimal wait times and maximum guest satisfaction. Monitor inventory of SPA and salon supplies and report replenishment needs to the supervisor. Adhere to lounge grooming and etiquette standards at all times. Maintain accurate service records and provide feedback for continuous improvement Qualifications & Skills: Diploma or Certification in Spa Therapy, Ayurveda, Beauty Therapy, or related field from a recognized institute. Minimum 12 years of experience in a SPA, salon, or wellness center (experience in hospitality or airport lounges is preferred). Knowledge of various massage techniques and beauty treatments. Good communication skills in English; knowledge of additional regional languages is an advantage. Well-groomed, courteous, and customer-oriented.