Solution Support - Sr Engineer

What Youll Contribute As a generalist, support the full stack of Public Cloud, Private Cloud, and hosted web-based applications. Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. Drive incidents to resolution during scheduled upgrade activities and tasks. Implement, monitor, refresh, and perform tasks on select/key Platform solutions. Solution Deployment and Promotion. Solution Technical Regression Testing (post upgrade). Solution Technical Performance Validation/Testing/Sizing (post-upgrade). Solution Change Management (deployments, patches, upgrades). Solution Monitoring (setup and alerting from solution, bureaus). Adjust Logging (e.g., Kafka/Gridgain). Solution Incident Investigation and Resolution. Support of Solution Customizations (e.g., groovy scripts, models) for break/fix. Solution related OEM Support L2 & L3 of the Solution. What Were Seeking Intermediate to advanced RedHat Enterprise Linux (RHEL) experience. Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). OutSystems a plus. Knowledge/Experience with cloud computing platforms (AWS) and automation/container management (Kubernetes, etc.). Working knowledge of relational database systems MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC. Working knowledge of LDAP design, implementation, and networking. Knowledge and experience administering multi-platform operating system environments (Windows and LINUX). Working knowledge of Storage Management Solutions (SAN, NAS, etc). Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures. Firsthand knowledge of load balancers and firewalls desired. Familiarity with ITIL standards and technologies (ServiceNow). Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus. Ambitious and self-driven.