6 Solution Support Jobs

As a Pre-Sales Specialist in Cloud Solutions, you will play a crucial role in bridging the gap between technology and sales by assisting in client engagements, solutioning, and proposal development. Your primary responsibility will be to work closely with sales and technical teams to understand client requirements and propose appropriate cloud-based solutions. In addition, you will participate in client meetings, prepare RFPs/RFIs, conduct technical demonstrations, and collaborate with various teams to ensure smooth transition from sale to delivery. To excel in this role, you should have at least 5 years of experience in pre-sales, technical consulting, or solution architecture, with exposure to cloud platforms such as AWS, Azure, or GCP being advantageous. A basic understanding of cloud infrastructure, enterprise applications, and digital transformation concepts is essential. Strong communication skills, both verbal and written, are necessary to effectively explain technical concepts to diverse stakeholders. You should also possess analytical thinking skills, a problem-solving mindset, and the ability to collaborate effectively in a fast-paced environment. A Bachelor's degree in Computer Science, Engineering, IT, or a related field is required for this position, with a minor in Business or Marketing considered a plus. It is crucial to stay updated on emerging cloud technologies, tools, and industry trends to bring innovative perspectives to customer engagements. Additionally, providing insights into market trends, customer needs, and competitive offerings will help fine-tune solution positioning for better client outcomes.,

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Location: Bangalore India (Work From Office - Hybrid - Whitefield) Role Summary This role is part of the HR Optimized function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential. This role will be responsible for collaborating with Workforce Planning CoE and Process owners, to understand their requirements, assess the impact, and implement leading Workday Adaptive planning solution and processes, across Prudential group and local business units. The ideal candidate will have a deep understanding of Workday Adaptive Planning solution and HCM Data framework, with the ability to design and implement Workforce planning models and data integration solutions, leveraging Workday Prism Analytics to ensure seamless data flow from various sources. Roles & Responsibilities Collaborate with Workforce planning CoE and relevant stakeholders, to consolidate & analyze business requirements, and provide a tailored solution in Workday Adaptive Planning as per design specifications. Provide ongoing day-to-day solution support and optimization of Workday Adaptive solution and User experience, as per the relevant governance and service delivery protocols. Ensure Data Integrity and Security, for Adaptive Planning applications ensuring seamless integration of data from various sources into Workday Adaptive Planning and Prism Analytics. Support the implementation of new Adaptive planning capabilities, including; planning, configuration, testing, deployment, and adoption of the relevant planning processes. Conduct solution enablement and training sessions, for relevant stakeholders in driving adoption across the organization. Stay updated on the latest Workday releases, features, and functionalities, and assess their impact on relevant solutions. Take ownership of developing and maintaining appropriate documentation of Workday support maintenance activities and design changes, for future reference and audits. Work with the Adaptive Planning Lead and support the implementation of business requirements. Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization's needs. Skills & Requirements Minimum 3+ years of working experience with the implementation of Workday Adaptive (Workforce) Planning solutions or in a similar role. In-depth knowledge of Workday Adaptive solution, preferably with relevant Workday certifications/accreditations, and hands-on experience in implementing and optimizing Workday Adaptive from Design to Deploy. Working knowledge of overall Workday solution and capabilities, with hands-on experience of leveraging Workday HCM and PRISM to establish relevant data models to support Workforce planning integration with 3rd party data sources. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicate complex technical concepts to both technical and non-technical audiences. Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services. Excellent communication and interpersonal skills, with the ability to effectively engage with the team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement. Workday certification(s) in relevant modules is preferred, but not mandatory.,

As a Pre-Sales Executive for Cloud Solutions, you will play a crucial role in our dynamic team by bridging the gap between technology and sales. Your primary responsibilities will include understanding client requirements, proposing cloud-based solutions, participating in client engagements, preparing proposals, and supporting technical demonstrations. Your ability to collaborate with sales and technical teams, stay updated on cloud technologies, and provide insights into market trends will contribute to the success of our client engagements. You should have at least 3 years of experience in pre-sales, technical consulting, or solution architecture, with exposure to cloud platforms such as AWS and Azure being preferred. A basic understanding of cloud infrastructure, enterprise applications, and digital transformation concepts is essential. Strong communication skills, problem-solving abilities, and a collaborative mindset are key to excelling in this role. A bachelor's degree in Computer Science, Engineering, IT, or a related field is required, with a minor in Business or Marketing considered a plus. In this role, you will work closely with sales, technical, delivery, product, marketing, and engineering teams to ensure alignment of pre-sales activities and a smooth transition from sale to delivery. Your proactive approach to learning about emerging cloud technologies, conducting market research, and analyzing competitor offerings will help position our solutions effectively in the market. By bringing innovative and relevant perspectives to customer engagements, you will contribute to creating impactful client outcomes and driving business growth.,

As an Assistant Vice President at Genpact, you will be responsible for establishing deep relationships with key client stakeholders to address customer pain points and vision effectively. Working closely with other Accounts Departments, you will ensure accurate processing and accounting of business transactions. Process governance, including reporting and analysis to key stakeholders, will be a key aspect of your role, where you will regularly communicate operational issues, key metrics, and CTQs. Additionally, you will collaborate with customers and transformation leaders to define and drive the PTP transformation agenda, incorporating the latest best practices. You will serve as the point of escalation for resolving accounting and reporting issues promptly, ensuring queries are handled accurately and efficiently. Evaluating and recommending improvements to systems or processes to maximize information system resources for developing comprehensive reporting models will also be part of your responsibilities. Managing the cross-functional team on a day-to-day basis, assigning and monitoring deliverables, motivating and leading teams to enhance performance, and conducting effective performance management and monthly appraisals will contribute to the success of the team. To excel in this role, you should hold a Graduate/Post Graduate degree in Commerce or an MBA with experience in the P2P domain. Your ability to anticipate risks, be proactive, and develop risk mitigation plans will be crucial. Strong skills in stakeholder management, knowledge of digital tools & ERPs such as Coupa, Service Now, Concur, financial analytical skills, problem-solving abilities, and proficiency in MS Office applications are highly desirable. Moreover, experience in driving Transformation Projects in the O2C area, leading transitions from the global market, and familiarity with RFP, RFI & Solution support will be advantageous for this position. If you are a forward-thinking professional with a passion for driving transformational change and contributing to the success of a global professional services firm, we invite you to apply for this challenging and rewarding role at Genpact. Job Type: Full Time Location: India-Jodhpur Education Level: Bachelor's / Graduation / Equivalent Posting Date: Apr 4, 2025, 12:49:52 PM Unposting Date: Apr 9, 2025, 1:29:00 PM Master Skills List: Operations,

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description- SAP EWM Role Purpose SAP EWM Consultant Minimum 7 10 years experience as a functional analyst or business analyst with SAP EWM domain expertise Good experience in SAP EWM implementation and support Knowledge of integration between SAP modules including capabilities, limitations & best practices; Working knowledge and understanding of Handling Unit Management, Bin and Storage locations, Movement types, Picking and Putaway strategies, Experience with EDI / SAP IDOCs and data exchanges in a logistics environment. Knowledge of EDI transactions and standards; with Monitoring Strong knowledge of Radio Frequency systems with the ability to configure / design custom EWM RF transactions. Good to have performed data migration activities (e.g. LSMW for inventory loads); Demonstrated ability to translate detailed functional specifications into clearly documented technical specifications. SAP certification is a definite asset; Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.,

What Youll Contribute As a generalist, support the full stack of Public Cloud, Private Cloud, and hosted web-based applications. Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. Drive incidents to resolution during scheduled upgrade activities and tasks. Implement, monitor, refresh, and perform tasks on select/key Platform solutions. Solution Deployment and Promotion. Solution Technical Regression Testing (post upgrade). Solution Technical Performance Validation/Testing/Sizing (post-upgrade). Solution Change Management (deployments, patches, upgrades). Solution Monitoring (setup and alerting from solution, bureaus). Adjust Logging (e.g., Kafka/Gridgain). Solution Incident Investigation and Resolution. Support of Solution Customizations (e.g., groovy scripts, models) for break/fix. Solution related OEM Support L2 & L3 of the Solution. What Were Seeking Intermediate to advanced RedHat Enterprise Linux (RHEL) experience. Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). OutSystems a plus. Knowledge/Experience with cloud computing platforms (AWS) and automation/container management (Kubernetes, etc.). Working knowledge of relational database systems MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC. Working knowledge of LDAP design, implementation, and networking. Knowledge and experience administering multi-platform operating system environments (Windows and LINUX). Working knowledge of Storage Management Solutions (SAN, NAS, etc). Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures. Firsthand knowledge of load balancers and firewalls desired. Familiarity with ITIL standards and technologies (ServiceNow). Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus. Ambitious and self-driven.