13 Solution Support Jobs

Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an advocate for the Customer. Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. Be able to manage the communication and bring needed focus from various teams in...

As a Sr Global Technical Account Manager at UKG, you will play a crucial role in providing Root Cause Analysis and triaging critical customer situations. Your responsibilities will include helping Premium customers with their critical situations, delivering high standard services, guidance, and support for premium and strategic customers, and collaborating with key stakeholders to deliver innovative solutions. Key Responsibilities: - Manage and evaluate critical situations, review and sign-off action plans - Handle vague customer situations and elaborate on de-escalation plans - Evaluate customer solutions, provide specific direction on high priority issues for resolution - Assist in providi...

As a Pre-Sales Executive for the cloud solutions team, your role will involve bridging the gap between technology and sales. You will be responsible for understanding client requirements, proposing cloud-based solutions, and supporting client engagements by participating in meetings and presentations. Your key responsibilities will include: - **Solution Support:** Collaborating with sales and technical teams to propose suitable cloud-based solutions for clients. - **Client Engagement:** Participating in client meetings, demonstrating solutions, addressing technical queries, and providing tailored pre-sales input to support the sales process. - **Proposal Development:** Assisting in the prepa...

In this role, you will assist in understanding customer problems, gathering data, conducting preliminary analysis, and leveraging organizational knowledge bases. You will help articulate problem statements, document findings to support solution development, and participate in workshops and discussions to capture client requirements. Your responsibilities will also include supporting configuration and customization activities, resolving minor product issues, and assisting in obtaining user sign-offs. Key Responsibilities: - Review software requirements and prepare detailed test scenarios - Execute various types of testing including Functional, Sanity, Regression, and Integration testing - Ana...

As an employee at SAP, you will be part of a company culture focused on collaboration and a shared passion to help the world run better. Each day, you will contribute to building the foundation for tomorrow and work in a diverse and flexible environment aligned with purpose-driven and future-focused goals. You will have the opportunity to be part of a highly collaborative and caring team that values learning and development, recognizes individual contributions, and offers a variety of benefit options for your well-being. **Key Responsibilities:** - Contribute to building the foundation for tomorrow - Embrace differences and value flexibility - Collaborate with a caring team environment - Foc...

You are a seasoned professional with expertise in the Cyber Security Domain and Cloud, specifically focused on Telecom, IT Security & AI/ML. As a Practice Specialist, your role will involve utilizing your strong technical background and hands-on experience to drive innovation and design solutions that meet client needs within these domains. This customer-facing position requires you to be adept at developing and enhancing service offerings that leverage AI/ML, collaborating with internal teams and customers, and ensuring the efficient implementation of solutions. Your responsibilities will include: - Leading practice innovation by developing service offerings that leverage AI/ML in Telecom, ...

As a Sr Global Technical Account Manager at UKG, you will be responsible for providing Root Cause Analysis and triaging critical customer situations, particularly focusing on Premium customers and their technical or functional impacts on UKG end-to-end solutions. Your role will involve delivering high standard services, guidance, and support for premium and strategic customers, collaborating with key stakeholders to ensure innovative and high-quality customer-specific proactive checks are in place. Your core competence will revolve around providing technical support, diagnosing and troubleshooting UKG solution and integration problems. You will work on creating requirements, testing, and doc...

As a Pre-Sales Specialist in Cloud Solutions, you will play a crucial role in bridging the gap between technology and sales by assisting in client engagements, solutioning, and proposal development. Your primary responsibility will be to work closely with sales and technical teams to understand client requirements and propose appropriate cloud-based solutions. In addition, you will participate in client meetings, prepare RFPs/RFIs, conduct technical demonstrations, and collaborate with various teams to ensure smooth transition from sale to delivery. To excel in this role, you should have at least 5 years of experience in pre-sales, technical consulting, or solution architecture, with exposur...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Location: Bangalore India (Work From Office - Hybrid - Whitefield) Role Summary This role is part of the HR Optimized function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Repor...

As a Pre-Sales Executive for Cloud Solutions, you will play a crucial role in our dynamic team by bridging the gap between technology and sales. Your primary responsibilities will include understanding client requirements, proposing cloud-based solutions, participating in client engagements, preparing proposals, and supporting technical demonstrations. Your ability to collaborate with sales and technical teams, stay updated on cloud technologies, and provide insights into market trends will contribute to the success of our client engagements. You should have at least 3 years of experience in pre-sales, technical consulting, or solution architecture, with exposure to cloud platforms such as A...

As an Assistant Vice President at Genpact, you will be responsible for establishing deep relationships with key client stakeholders to address customer pain points and vision effectively. Working closely with other Accounts Departments, you will ensure accurate processing and accounting of business transactions. Process governance, including reporting and analysis to key stakeholders, will be a key aspect of your role, where you will regularly communicate operational issues, key metrics, and CTQs. Additionally, you will collaborate with customers and transformation leaders to define and drive the PTP transformation agenda, incorporating the latest best practices. You will serve as the point ...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description- SAP EWM Role Purpose SAP EWM Consu...

What Youll Contribute As a generalist, support the full stack of Public Cloud, Private Cloud, and hosted web-based applications. Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. Drive incidents to resolution during scheduled upgrade activities and tasks. Implement, monitor, refresh, and perform tasks on select/key Platform solutions. Solution Deployment and Promotion. Solution Technical Regression Testing (post upgrade). Solution Technical Performance Validation/Testing/Sizing (post-upgrade). Solution Change Management (deployments, patches,...