Solution Designer Architect_Senior Manager_Pune

About VOIS:

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About VOIS India:

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Role purpose:

The Digital products portfolio represents different customer facing digital channels such as social messaging, chat, and voice to allow our customers to self-service everything around their products and services. The heart of this represents the Vodafone global TOBi platform, which is an AI-powered chatbot platform which integrates with several channels to serve a consistent customer experience. The aim is to delight our customers with a wow effect by making the experience as smooth and intelligent as possible. The platform includes all aspects of an AI-powered system such as Intent Recognition, Dialogue Management, as well as Speech-to-Text and Text-to-Speech services.

The role owner will be responsible for the integration and the orchestration of all the cognitive services into the global TOBi platform architecture and drive the adoption within the Vodafone markets. The role owner will be measured against the successful implementation and rollout into the Vodafone footprint.

The role includes the ability to understand latest technology trends and convert those into assets. A strong international background is required as the role includes working with international teams as well as the Vodafone footprint across different markets.

Must have technical / professional qualifications:

• Experienced in design and development of highly scalable, robust, distributed systems
• Higher education degree in IT/Engineering or related field
• Experience in agile methodologies, such as Scrum, Kanban
• Minimum 7 years of experience in solution design
  

Roles and Responsibilities:

• Interface with Local Market stakeholders to review demand & design tailored solution
• Ability to interpret business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements
• Works in close cooperation with Technical and

VOIS Equal Opportunity Employer Commitment

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