Software Support Specialist

You will be responsible for providing support to end users in the Singapore market regarding enquires on HRMS software through email, phone, ticket, and remote assistance. Your tasks will include offering software technical assistance, troubleshooting and resolving issues, performing data migration works, conducting product training for users, resolving customer technical issues promptly and professionally, participating in ad-hoc projects, and providing consultancy services in HRMS software. This is a full-time position located in Thirupparankundarm, Madurai, with working hours from 06:30 AM to 03:30 PM, Monday to Friday. The role entails day shifts. The benefits offered include health insurance, paid sick time, and Provident Fund. The ideal candidate should have at least 1 year of experience in customer support and proficiency in Hindi is preferred. The work location is in Madurai, Tamil Nadu, and it is an in-person role. If you can commit to the shift timings of 06:30 AM to 03:30 PM and possess the required experience and location flexibility, we look forward to receiving your application.,