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Software Support Executive Trainee

0 years

0 Lacs

Posted:20 hours ago| Platform: Indeed logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Requirements Provide first-level technical support to clients via email, phone, or remote access. Understand client issues and troubleshoot software errors or bugs. Document and resolve software-related problems in a timely manner. Coordinate with the development team to escalate unresolved issues. Communicate client feedback and software enhancement suggestions. Train clients and internal users on the features and use of the software. Job Types: Full-time, Internship Contract length: 7 months Pay: Up to ₹10,000.00 per month Shift: Day shift Morning shift Work Days: Weekend availability Ability to commute/relocate: Kalyani, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

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