Software Support Engineers

As a Software Support Engineer at Microgenn Software Solutions, your role involves providing technical support and troubleshooting software issues for clients. You will be responsible for responding to customer inquiries, debugging software problems, and collaborating with the software development team to identify and resolve issues. Your contribution in improving software performance and ensuring customer satisfaction through effective communication and problem-solving is crucial. Key Responsibilities: - Provide technical support to clients - Troubleshoot software issues - Respond to customer inquiries - Collaborate with the software development team - Improve software performance - Ensure customer satisfaction through effective communication and problem-solving Qualifications Required: - Skills in Software Support and Technical Support - Experience with Troubleshooting and Customer Service - Familiarity with Software Development - Excellent communication and interpersonal skills - Ability to work effectively in an on-site team environment - Bachelor's degree in computer science, Information Technology, or a related field - Experience in the tech industry is a plus,