Software Reliability Engineer II, Platforms

Our Site Reliability Engineering team is looking for experienced engineers who have a mind for cloud native design, stability, and an understanding of SRE best practices - and some ideas about what could be better! We work across our Technology organization to ensure our platforms and services are ready for prime time by contributing to both the platform and software code bases.

What You ll Do:

• As a Software Engineer (SRE), you will join our team to help grow our systems into best-in-class for efficiency, stability, observability, velocity, and scale in the e-commerce space, engage with the product and engineering team from Day 1 to design, build and maintain the system / software proactively
• Influence the design and architecture of Wayfair system as part of Cloud Enablement journey; collaborate with development teams to design scalable and reliable systems, considering aspects such as fault tolerance, availability and performance
• Influence the design and architecture of Wayfair system as part of Cloud Enablement journey; collaborate with development teams to design scalable and reliable systems, considering aspects such as fault tolerance, availability, and performance
• Work with both software engineers and fellow Platform Engineers to optimize and develop repeatable systems for the two sides to leverage each other. There s a wide range of opportunities to both guide the broad conversation and dive into the nuance of our code & architecture
• Help service owners build realistic SLOs, set SLAs and error budgets, and ensure production services have reliability built into their design
• Even after self-healing and automation done by you - if EXTREME complex issues arise, get involved into troubleshooting and root-cause analysis of issues across the stacks - hardware, software, database, network and so on
• Develop and maintain tools and frameworks for automating the deployment, CI/CD pipeline, configuration, and management of software systems. Automate repetitive tasks to increase efficiency and reduce human error
• Mentor new hires and other engineers by example, tech talks, paired programming, and other avenues to increase technical efficiency across the organization.

What You ll Need:

• 3+ years experience working as a Software Engineer in a Platform role, or software development with an understanding of cloud infrastructure
• Experience with cloud platforms GCP, AWS, and containerization technologies (e.g. Docker, Kubernetes)
• Experience with server-side software engineering (Java, Go, Perl, Python etc)
• Design experience with distributed systems, microservices architecture, and related technologies
• Strong understanding of monitoring and alerting, with a focus on performance monitoring and tracing instrumentation & SLI/SLO/SLAs
• Experience decoupling monolith services a plus
• Knowledge of CI/CD pipelines and version control systems (e.g., Git).
• Excellent communication skills across engineers, product managers, and business stakeholders alike
• Passion for leading a large, cross-cutting technical initiative to delivery, cross-functional consensus building and influencing design decisions
• Ample experience gathering and balancing requirements from technical and business stakeholders, and reaching consensus on prioritization
• Experience mentoring engineers and leading code reviews