Software Engineering Associate 3

As a Software Engineering Associate 3 at BT Group, you will play a crucial role in the Business Migration team, focusing on ServiceNow platform data configurations and E-bonding through Service Bridge or UniFi. Your responsibilities will include: - Configuring ITSM and CSM modules, creating custom SLAs, roles, domains, and inventory updates - Executing configurations for E-bonding setup based on functional specification documents - Troubleshooting bugs, fixing defects, and supporting users of enterprise application development team's applications - Preparing technical documentation for newly defined processes - Playing a positive contributor role in the software engineering organization - Pursuing innovations in new technologies, platforms, and applications - Ensuring on-time delivery of ServiceNow configurations by applying Agile methodologies - Utilizing process frameworks like ITIL & Scrum - Demonstrating proven problem-solving and analytical abilities - Working both independently and collaboratively Preferred Qualifications: - Bachelor/Master's Degree in Engineering - ServiceNow Certified System Administrator - Background in enterprise IT environments - 2 to 4 years of experience in ServiceNow About BT Group: BT Group, the world's first telco with a rich heritage, is embarking on a transformation journey to revolutionize the way people connect with each other. As a key player in the digital infrastructure sector, BT Group is committed to improving connectivity for millions and is dedicated to creating the UK's best telco. Join a company and leadership team that is driving change on an unprecedented scale and shaping the future of connectivity. Please note: BT Group encourages applications from candidates who may not meet every single requirement but are excited about the role and can contribute positively to the team. We are committed to building a diverse and inclusive workplace where everyone can thrive. If you believe you are the right candidate, please apply regardless of perfect alignment with all qualifications.,