Software Engineer II

Medtronic is hiring a Software Engineer. As a Software engineer, you will be focused on building automation, developing API integrations, enhancing monitoring and observability capabilities, and providing overall software development support to the IT Operations team. The ideal candidate will have experience working with platforms such as Salesforce, Jira, and SAP, while also having a strong foundation in software engineering and a deep understanding of modern cloud environments. This role is pivotal in enabling the IT Operations team to improve reliability, scalability, and efficiency across our technology stack.

This position is an exciting opportunity to work with Medtronics Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Responsibilities may include the following and other duties may be assigned:

• Design, develop, and maintain automation scripts, frameworks, and tools to reduce manual tasks and enhance operational efficiency. Focus on integrating with platforms like Salesforce, Jira, and SAP.

• Build and maintain custom integrations with internal and external APIs, including Salesforce, Jira, and SAP, to streamline processes, improve data flow, and enable better monitoring and alerting capabilities.

• Develop and integrate solutions for improved system monitoring and observability. Implement automated alerts, dashboards, and reporting mechanisms using tools like Prometheus, Grafana, Datadog, Splunk, or similar platforms to ensure proactive issue identification and resolution.

• Create and implement software solutions to support IT Operations, including custom monitoring tools, dashboards, and other utilities that drive system efficiency and reliability.

• Develop and implement automation and data synchronization solutions across Salesforce, Jira, and SAP to ensure optimal functionality and performance.

• Provide software development support for troubleshooting, root cause analysis, and resolution of incidents impacting the availability and performance of applications and services.

• Work closely with SREs, DevOps, and other engineering teams to identify opportunities for automation and software-driven solutions, ensuring alignment with operational and business goals.

• Create comprehensive documentation for code, APIs, monitoring tools, and processes to facilitate knowledge sharing and ease of maintainability.

• Actively participate in post-incident reviews and contribute to postmortems, recommending software-driven enhancements to prevent recurrence and improve overall system reliability and observability.

Required Knowledge and Experience:

• Proficiency in programming languages such as Python, Go, or Java.

• Hands-on experience with automation frameworks and tools such as Ansible, Terraform, or Jenkins.

• Strong knowledge of RESTful API design, development, and integration.

• Experience working with Salesforce APIs, Jira APIs, and SAP connectors or integrations.

• Familiarity with cloud platforms (e. g. , AWS, Azure, GCP) and cloud-native application development.

• Experience with containerization and orchestration tools like Docker and Kubernetes.

• Advanced understanding of monitoring and observability tools (e. g. , Prometheus, Grafana, Datadog, Splunk) to create dashboards, alerts, and automated reporting.

• Familiarity with CI/CD pipelines and version control systems like Git.

• Strong analytical and problem-solving skills with the ability to troubleshoot complex systems.

Must Have Qualifications

• Bachelor s degree in Computer Science, Information Technology, or a related field.

• 5+ years of experience as a Software Developer or in a similar role.

• Proven experience working within SRE, DevOps, or IT Operations teams.

• Experience integrating and automating processes with Salesforce, Jira, and SAP.

• Hands-on experience with monitoring and observability platforms (e. g. , Prometheus, Grafana, Datadog, Splunk).

Nice to Have Qualifications

• Experience with Infrastructure as Code principles.

• Understanding of network and security principles.

• Experience working in Agile or DevOps teams.

• Experience developing custom monitoring solutions and internal tools.

• Professional certifications related to cloud platforms, automation, or DevOps practices.

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain, restore health, and extend life unites a global team of 95, 000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here