Software Engineer

Required Experience and qualification

Experience

• 1 to 4 years of experience with developing end-to-end web applications using Microsoft stack of technologies.
• Good working knowledge of Web application development using .NET Core (6/7/8), C#, Asp.net Core, MVC, WebAPI, Postman.
• Good Working knowledge of Angular 7 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3.
• Decent working knowledge of Cosmos DB, Elastic Search, Redis, Azure Functions, Azure DevOps, CI/CD, Event Driven Architecture, Domain Driven Architecture, Microservices, MSSQL SQL etc.
• Experience with usage of Azure DevOps
• Familiar with UI testing, API testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc.)
• Good understanding of object-oriented programming (OOP); able to solve technical problems
• Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews.
• Should be aware of best practices in programming
• Should know how to troubleshoot complex issues, performance-related issues, how to write efficient code and query
• Working knowledge Authentication and Authorization [Plus OAuth2, OpenIDC etc.] (5+)
• Should have worked on at least one SOA (Service Oriented Architecture) project
• Should have worked in an AGILE practice methodology (preferably SCRUM)
• Should have hands on experience on Performance Testing using Jmeter Tool
• Familiar with Groovy scripting

Responsibilities

• 1. Implementing customer feedback (changes/enhancements)
  • Understand the expectation clearly, design and build it
• 2. Advanced Troubleshooting & Issue Resolution
  • Investigate and resolve complex issues (or escalated issues from Level 1 and Level 2 support).
  • Analyze logs, application behavior, and system performance to identify root causes.
  • Handle incidents involving application crashes, data inconsistencies, or integration failures.
• 3. Root Cause Analysis (RCA) & Permanent Fixes
  • Conduct detailed RCA for recurring or high-impact issues.
  • Collaborate with development teams to implement long-term fixes or enhancements.
• 4. Application Monitoring & Performance Tuning
  • Use monitoring tools (e.g., app insights, Grafana, kibana etc.) to proactively detect anomalies.
  • Optimize application performance and scalability.
• 5. Deployment & Release Support
  • Support production deployments, hotfixes, and rollback procedures.
  • Validate post-deployment stability and performance.
• 6. Compliance & Validation
  • Ensure support activities align with GxP, and any other applicabl regulatory requirements.
  • Maintain audit trails and documentation for all changes and incidents.
• 7. Collaboration & Communication
  • Work closely with DevOps, QA, and product teams to resolve issues.
  • Communicate technical findings to non-technical stakeholders when needed.
• 8. Knowledge Management
  • Document solutions, workarounds, and known issues in a knowledge base.
  • Provide guidance and training to L1/L2 teams.
• 9. Performance Testing
  • Develop, execute, and maintain performance test scripts using JMeter.
  • Analyze performance analytics dashboards and share insights on application health.
  • Create reusable functions in Groovy and integrate them with JMeter.

Personal Skills:

• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to articulate and present different points-of-views on various topics related to project and otherwise.
• Eager to learn and continuously develop personal and technical capabilities.

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.