Software Development Manager

The IBM Cloud Platform Compliance team is looking for a talented, innovative and enthusiastic software development manager that will support the team building automation to make our customers succeed. IBM Cloud Platform Compliance has a global cloud presence that continues to grow and expand its reach. Our automation engineering team is responsible for delivering compliance at scale for all IBM Cloud platform services. As a trusted platform, first-rate security, fail-safe reliability and exceptional quality is of the utmost importance.As an IBM Cloud Engineering Manager, you will specialize in ensuring the reliability, resiliency and security of our systems. Bringing a unique blend of knowledge and skills in both software and systems, you will play a key role in analyzing business needs, identifying and solving problems, guiding solutions, and developing a high-performing team of developers and Site Reliability Engineers.You will work in an agile, collaborative environment where we build, deploy, configure and maintain systems for IBM. Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand knowledge of the latest technologies and be supported by a global team of IBMers to grow your own skills and develop your career.Key Responsibilities: Provide guidance, coaching, and support to team members to help them grow professionally and achieve their career goals Maintain a high-performance culture through timely goal setting, feedback and regular conversations with team members Drive a culture of continuous improvement within the development team, encouraging innovation, experimentation, and knowledge sharing Ensure that projects are completed on time, and meet quality standards, supporting the team by removing blockers to progress Monitor project progress, identify risks and issues, and take proactive measures to address them

Act as a focal for senior management by providing regular updates on project status, milestones, and deliverables

Help manage stakeholder relationships

Promote Agile and Design Thinking processes to streamline development workflows and produce technical output that delights our customers Actively participate in organization initiatives and activities to support employee engagement Work in a global team collaborating with IBMers to share recommendations, solutions and ideas Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise

10+ years’ experience working in software development

4+ years’ experience leading a software development team ensuring that commitments are upheld, and stakeholders are well managed

Sustained experience in coaching and mentoring technical employees

Demonstrated ability to set expectations in others and balance priorities to achieve desired deliverables

Passion towards driving and delivering automation solutions to large, complex problems

Ability to think analytically and communicate rational plans to colleagues

Proven ability to lead and drive collaboration across teams to achieve desired outcomes

Excellent written and verbal communication skills

Flexibility to work with team members in other time zones

Preferred technical and professional experience

Understanding of Agile and experience coaching teams adopting the methodology and values

Held a prior management position with HR responsibilities for employees

Understanding of Cloud/DevSecOps/SRE

Experience in Design Thinking

Familiarity with any major cloud provider

Familiarity with Docker, Kubernetes/OpenShift

Knowledge of IT compliance frameworks, e.g. SOC2, PCI, HIPAA