Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Provide L3 support for applications written in GoLang, ensuring high availability and reliability. Analyze application behavior, parse system/application logs, and troubleshoot issues to identify and resolve root causes. Collaborate with development teams to resolve bugs and implement fixes or workarounds where needed. Enhance support scripts to automate and streamline log analysis and issue detection. Maintain knowledge base articles and documentation for known issues, fixes, and standard operating procedures. Support deployment and release activities, ensuring smooth transition of code to production environments. Engage with stakeholders to gather issue details, communicate resolutions, and set proper expectations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong hands-on experience in GoLang, particularly in understanding and debugging Go applications. Solid understanding of log structures, log parsing, and log management tools. Strong debugging and problem-solving abilities in complex environments. Familiarity with microservices, REST APIs Ability to work in a fast-paced environment and handle critical production issues with urgency. Excellent communication and collaboration skills
IBM
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